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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.2
(1,588 reviews)

Business Details

830 Niagara St., Welland, ON
L3C 1M3, Canada
(905) 735-4040

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Welland, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
830 Niagara St., Welland, ON
L3C 1M3, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 353 items

Explore offerings from Swiss Chalet on 830 Niagara St. in Welland, with popular thanksgiving feast - limited time!, daily deals, starters, and rotisserie chicken available at this location.

Dining Room

110 items
View full menu

Takeout

122 items
View full menu

Delivery

121 items
View full menu

Reviews

4.2
1,588 reviews
5 stars
1,054
4 stars
216
3 stars
64
2 stars
71
1 star
183
  • GP
    Geoff - Kathleen Pooler
    5 days ago
    3.0
    ⭐ 1 Star Swiss Chalet – 800 Niagara St, Welland, ON I honestly have to ask: has cleanliness just gone out the window since COVID, and are we now expected to simply accept it? The Welland Swiss Chalet was absolutely filthy. And I’m not just talking about the dining area—the bathrooms were disgusting. The condition of the surfaces was completely unacceptable for a restaurant. How hard is it to have someone properly clean the bathrooms at least once a day, including the toilets, sinks, counters, floors, doors and other surfaces people are touching? This isn't asking for perfection. It's asking for basic cleanliness and hygiene. We actually like Swiss Chalet. The food is good and the prices are reasonable, which makes this even more disappointing. But after seeing the condition of this location, we will be avoiding the Welland Swiss Chalet from now on. A restaurant doesn't have to be fancy, but it absolutely should be clean. The Welland location needs to take a serious look at its cleaning standards.
  • AB
    Anthony Bosetti
    Sep 28, 2026
    5.0
    The best Swiss Chalet! The place was clean and smelled good. Definitely worth bringing the family when you are in Welland. Our server was a sweet young girl named Deliah! She knew everything about the menu and the kids love her. Thank you so much. 10/10 dinner
  • WT
    Wasting Thyme “Thyme”
    Sep 26, 2026
    1.0
    Ordered Bacon Double with cheese and Onion Rings - got a Single burger no bacon - 1/4 chicken Thanksgiving with mashed - no gravy, no buns and no cranberries - Chicken Sandwich with fries and the fries were raw and no Chalet sauce 60 dollars of shit
  • PP
    Philip
    Sep 19, 2026
    2.0
    Welland Swiss Chalet - eaten in house plenty of times - ordered for delivery and what a disaster. Just because it's not eat in or for pickup but is for delivery - no cause to sent out chicken at its last dry and chewy crispy and the buns, honestly, rock hard and could not be opened or split open. called Welland location 3 times - no answer - to busy at 7:30 on a Saturday night. I'll drop in tomorrow and see what they have to say.
  • ES
    Emilie-Anne Samaroo
    Sep 17, 2026
    5.0
    It was my first time to this location and I was pleasantly surprised! Tovi was incredibly helpful and gave me a good laugh! This location is lucky to have an employee as charismatic as that. On top of it, the food was delicious and brought out quickly by our lovely server, Katie! She was an absolute sweetheart. The only complaint I have is that the green beans are no longer on the menu. Bring back the green beans!!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 830 Niagara St., Welland have a drive-thru?

Yes, Swiss Chalet at 830 Niagara St., Welland has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 830 Niagara St., Welland offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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