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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.1
(1320 reviews)

Business Details

830 Niagara St., Welland, ON
L3C 1M3, Canada
(905) 735-4040

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Welland, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
830 Niagara St., Welland, ON
L3C 1M3, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.1
1,320 reviews
5 stars
839
4 stars
185
3 stars
58
2 stars
67
1 star
171
  • 99
    97pugthewhat
    5 days ago
    5.0
    Took my mom out for Mother’s Day and Muna was our server. She was great, she got us our food nice and quickly. Overall she had a wonderful attitude and treated us well
  • EM
    Emma Mulder
    May 11, 2026
    5.0
    I went this weekend for mother's day and it was amazing! the service was quick, food was good and that Balloon arch was amazing! it was so well crafted and we took multiple pictures. Gorgeous!
  • RW
    Rhea Williams
    May 10, 2026
    1.0
    I’m so tired of ordering takeout from Swiss chalet Welland!! We stopped ordering from the drive thru because every single time the fries are under cooked and always cold !! We never get butter for our bun anymore if we even get a bun in the order …Butbi decided to order again on Friday and of course the fries looked like they had been sitting for hrs the were cold and undercooked again but the best part was I don’t think we even got a hand full of fries.. also ordering was a nightmare the worker was rude period . So I guess that’s why the order was a complete let down.. I’m so done with ordering form here .
  • EE
    Ella
    May 1, 2026
    5.0
    Everything about my experience can be described in one word: Fantastic. Enough praise can't be said for Katie. She truly made the experience. I hope to be served by her again next time. She was especially fantastic. Great place to bring your kids!
  • RM
    Randy McAllister
    May 1, 2026
    5.0
    I think you'll have a hard time finding a Swiss Chalet location that delivers like this one. The atmosphere was warm and inviting the second we walked in. The service was very speedy. We came for the 2 Can Dine for 19.99 event and our order came out in a matter of minutes. No exaggeration. Kudos to the management for putting together such an incredible staff. Our host was very funny and he answered all the questions we had about the specials. Our server was named Britt and she served us with the upmost diligence. Even with about 5 or 6 other tables, we still felt she was giving us top level service, all with a smile on her face. Only a true professional could do that. We came from Niagara Falls but it's well worth the drive for such exceptional food and service. We'll be back again!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 830 Niagara St., Welland have a drive-thru?

Yes, Swiss Chalet at 830 Niagara St., Welland has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 830 Niagara St., Welland offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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