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McDonald's

3.4
(2,032 reviews)

Business Details

631 Niagara St., Welland, ON
L3C 1L9, Canada
(905) 735-1064
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
631 Niagara St., Welland, ON
L3C 1L9, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 631 Niagara St. in Welland, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.4
2,032 reviews
5 stars
638
4 stars
470
3 stars
349
2 stars
183
1 star
392
  • JF
    Justin Fleming
    4 days ago
    1.0
    My cashier was excellent—very friendly and helpful. Unfortunately, the two breakfast burritos I ordered were probably some of the worst things I’ve ever eaten. The sausage tasted awful, and both burritos were cold. I haven’t had breakfast at McDonald’s in years, and after this experience, I remember why. I’ll stick with Tim Hortons wraps from now on.
  • AA
    Ali Al.Fahham
    Aug 20, 2026
    1.0
    Absolutely unacceptable customer service. I visited the McDonald’s drive-thru in Welland on August 20 at approximately 11:11 PM. The employee taking my order over the speaker was extremely rude and unprofessional. I had to repeat my order three times, and instead of politely asking me to repeat myself, she responded, “I can’t understand what you said, but whatever.” When I asked for a large double-double, there was more confusion. She then asked, “What’s in the coffee?” so I slowly and clearly said, “Two milk and two sugar.” What made the experience even worse was when I reached the window, I could hear her making fun of me with other staff members. Misunderstanding a customer through a drive-thru speaker can happen. That is not the problem. The problem is the disrespectful attitude, dismissive comments, and then mocking a customer with coworkers afterward. This was one of the worst and most unprofessional drive-thru experiences I’ve had. Management seriously needs to address how customers are being treated, because this behaviour is completely unacceptable.
  • JB
    Jesse B
    Aug 8, 2026
    3.0
    This was the only McDonalds in town. Since the new building on Lincoln went up. The service at this one on Niagara Tanked. Better quality food at the new one, better service. They actually listen to your order. I’d rather drive across town tbh to have the Lincoln one Do better Niagara St.
  • DC
    D C
    Aug 7, 2026
    1.0
    My last 3 orders were not able to be processed on the app through a receipt saying this has already been entered. Over 75 dollars worth of points not being able to be added to my app account. Is someone working there taking our points? Has this happened to anyone else. The number they give you to call is useless
  • SB
    Scotty Banner
    Jul 31, 2026
    2.0
    Just went through the drive thru and had a very non customer service experience by an Indian young lady working the window as there was no greeting and basically threw the food at me and couldn't wait to turn her back on me and shut the window with no "Enjoy the rest of your weekend" like the service use to be! This young lady couldn't have displayed her dislike for a customer any more than she did and she needs proper etiquette and social skills training! Will never frequent this MDonalds ever again!

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