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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.2
(2,190 reviews)

Business Details

340 The Boardwalk, Waterloo, ON
N2T 0A6, Canada
(519) 745-5665

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Waterloo, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
340 The Boardwalk, Waterloo, ON
N2T 0A6, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 353 items

Explore offerings from Swiss Chalet on 340 The Boardwalk in Waterloo, with popular thanksgiving feast - limited time!, daily deals, starters, and rotisserie chicken available at this location.

Dining Room

110 items
View full menu

Takeout

122 items
View full menu

Delivery

121 items
View full menu

Reviews

4.2
2,190 reviews
5 stars
1,482
4 stars
258
3 stars
90
2 stars
91
1 star
269
  • HP
    het patel
    2 days ago
    5.0
    Came in for dinner and had an exceptional experience from start to finish. You can't beat the classic core four done right: the rotisserie chicken was tender and juicy, the signature Chalet dipping sauce was piping hot and perfectly spiced, the fresh-cut fries were crisp, and the warm dinner roll brought it all together. What truly elevated the visit, though, was the service. Our server was attentive, friendly, and kept our drinks full without hovering. Fast, welcoming, and consistently great food. We’ll definitely be back!
  • MD
    Mike Ducharme
    4 days ago
    1.0
    Restaurant was not a quarter full when we arrived. Was seated right away. Two staff workers stood at the hostess area talking for 10 minutes. We waited another 10 minutes and still no service. We ended up getting up and left as the girl that sat us then said she was coming over. We stated we waited 20 minutes and no one came so we left. Our friends we met that evening said they had the same experience there and will not return to that location. Our other friends then said yes the boardwalk location is the worst for slow service.
  • CS
    Celina Shoji
    Sep 22, 2026
    5.0
    The food was hot and delicious. A variety of options to satisfy any appetite, along with the favourites. Our server, Manjot was very nice and attentive. She checked on us several times and always kept our drinks topped up. We don’t have a Swiss Chalet in our town, so this is a special treat to dine here. There are daily specials which are great on the pocketbook. Very spacious and clean. A wonderful experience.
  • BK
    Bryan Kern
    Sep 20, 2026
    5.0
    We were there yesterday, 19 Sept, for dinner after spending the day in Waterloo. We were seated and served by Tessa, and what a wonderful experience. She was very friendly, positive and professional. It was surprising to learn Tessa had only been serving for a few weeks, as her abilities betrayed that. The food was good as always, but Tessa's performance was above and beyond.
  • CR
    Connor Rowell
    Sep 14, 2026
    2.0
    The service here is always terrible, tonight the person being trained was doing a good job and was more welcoming then anyone’s ever been at this location. She took our order with the manager or whoever was training on duty looking over her shoulder and she completely understand what I was saying and then the manager ended up correcting the girl being trained and got it wrong. I don’t think the person managing tonight that is more worried about getting closing duties done over service, should be training someone that was giving us better service then she ever has.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 340 The Boardwalk, Waterloo offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What types of meals does Swiss Chalet at 340 The Boardwalk offer?

Swiss Chalet offers authentic Canadian comfort food including its famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, and family meal specials.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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