Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
Reviews
4.2
684 reviews
5 stars
382
4 stars
186
3 stars
49
2 stars
19
1 star
48
MV
Megan V
May 8, 2026
5.0
I want to take a moment to recognize the absolutely outstanding experience I had today at Dairy Queen, and especially to give heartfelt thanks and recognition to MMcCauley for her incredible kindness, compassion, and quick response when I truly needed help.
I live with POTS, a condition that can cause sudden and serious symptoms, and today I found myself urgently needing salt to prevent a potentially severe episode. In that moment, I was stressed, overwhelmed, and physically not feeling well. Without hesitation — and I truly mean without a second thought — MMcCauley immediately stepped in to help me. Her response was fast, caring, calm, and genuine, and within seconds she had helped me get what I needed.
To some people, it may have looked like a small act of kindness, but for me it was so much more than that. She very likely helped prevent a major medical episode, and the relief I felt in that moment is something I will never forget. When you are dealing with a condition like POTS, having someone treat you with understanding and urgency instead of confusion or dismissal means absolutely everything.
What stood out most was not only how quickly she acted, but the kindness behind it. She treated me with compassion, respect, and humanity during a vulnerable moment, and that level of care is rare. In a world where people are often too busy to notice when someone is struggling, MMcCauley noticed immediately and chose to help without hesitation.
Customer service like this goes far beyond simply doing a job — this was genuine human kindness, and it deserves to be recognized. Dairy Queen should be incredibly proud to have someone like MMcCauley on their team. Employees like her leave lasting impressions on people, and today she truly made a difference in my life.
Thank you again, MMcCauley, from the bottom of my heart. Your kindness mattered more than you probably realize, and I will never forget the care you showed me today. ❤️
JM
judy miller
May 2, 2026
2.0
Medium??? Looks more like a small!
I
DM
dmitry mishchenko
Apr 26, 2026
5.0
Nice atmosphere great location and food.
JT
Jeff T
Apr 26, 2026
5.0
After a long week, we were ready for an indulgent treat—and it was absolutely worth it. Skipping a meal for this dessert didn’t feel like a sacrifice at all. It was delicious.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® Treats, and ice cream cakes.
Where is Dairy Queen Grill & Chill located in Waterloo?
It is located at 628 King St N, Waterloo, ON, postal code N2V 0C7, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, the location welcomes families and children, has high chairs, restrooms, and is wheelchair accessible.
Can customers order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via the Dairy Queen website and can also download the app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill provide free WiFi to customers?
Yes, free WiFi is available at this location to enhance your visit experience.
What popular nearby restaurants can I visit before or after Dairy Queen Grill & Chill?
Nearby restaurants include City Pizza for pizza, Osmow's for Mediterranean and Middle Eastern food, and Mary Brown's for chicken dishes.
Are there convenient places near Dairy Queen Grill & Chill for groceries or specialty shopping?
Yes, DC Food Processing is nearby for groceries and food beverage distribution, and DashVapes.com offers e-cigarette and tobacco products.
Can I visit any printing or marketing service shops close to Dairy Queen Grill & Chill?
Staples Print and Marketing Services and Roylco printing services are accessible nearby for your printing and marketing needs.
Brand Certified Facts from Dairy Queen Grill & Chill
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