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Dairy Queen Grill & Chill

4.4
(949 reviews)

Business Details

233 Dundas St E, Waterdown, ON
L8B 0E9, Canada
(905) 689-8514
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
233 Dundas St E, Waterdown, ON
L8B 0E9, Canada

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

2 menus · 223 items

Explore offerings from Dairy Queen Grill & Chill on 233 Dundas St E in Waterdown, with popular blizzard® treats, everyday value under $4, burgers & sandwiches, and combos available at this location.

Menu

117 items

Dairy Queen

106 items

Reviews

4.4
949 reviews
5 stars
594
4 stars
241
3 stars
66
2 stars
20
1 star
28
  • DJ
    Deb J
    3 days ago
    5.0
    The server was so kind and knowledgeable and my dessert delicious 😋
  • RD
    Rock DAoust
    5 days ago
    3.0
    ⭐⭐⭐☆☆ 3/5 Dairy Queen is always a reliable stop when you're craving something sweet, and this location delivers a decent ice cream experience. The treats were good overall, and it definitely satisfied the dessert craving. The biggest thing I noticed was the drive-thru line. It was probably one of the longest I've seen at a Dairy Queen, which is either a sign that everyone loves their ice cream or that patience should be included as a topping. Either way, be prepared to wait during busy times. As for the ice cream itself, it wasn't quite my favorite. It seemed a bit more liquidy and less thick than what I'm used to from Dairy Queen. The flavor was still good, but the texture wasn't as rich and creamy as I was expecting. The other downside is the price. While the desserts are enjoyable, the cost feels a little high for what you're getting. It's becoming harder to justify some of the premium treats when a simple ice cream run starts feeling like a small financial commitment. Overall, it's a solid, average dessert stop. The ice cream is good, the selection is what you'd expect from Dairy Queen, and it hits the spot on a hot day. However, between the long drive-thru wait, slightly runnier ice cream, and higher prices, it doesn't quite stand out from other locations. ⭐⭐⭐☆☆ 3/5 Dairy Queen demeure une valeur sûre lorsqu'une envie de dessert se fait sentir, et cet emplacement offre une expérience correcte dans l'ensemble. Les produits sont bons et remplissent bien leur mission principale : satisfaire une dent sucrée. Ce qui m'a le plus marqué, c'est la longueur de la file au service à l'auto. C'est probablement l'une des plus longues que j'ai vues dans un Dairy Queen. Prévoyez un peu de patience, surtout durant les heures de pointe. Pour ce qui est de la crème glacée, elle était bonne, mais la texture m'a semblé un peu plus liquide que ce à quoi je m'attendais. J'aime généralement une consistance un peu plus épaisse et crémeuse. Le goût était là, mais la texture était légèrement décevante. Le prix constitue également un petit bémol. Les desserts sont agréables, mais les tarifs commencent à sembler un peu élevés pour une simple gâterie glacée. Au final, c'est un bon arrêt pour un dessert rapide. Rien de particulièrement mauvais, mais rien d'exceptionnel non plus. Entre la longue attente au service à l'auto, la texture de la crème glacée et les prix un peu élevés, cette succursale offre une expérience correcte, sans plus. 🍦
  • AA
    Alberto
    Jun 30, 2026
    3.0
    I've been a loyal customer for years, but my recent experiences have been very disappointing. Over my last three visits, my orders have been incomplete, with something missing each time. Today, June 30, my salad arrived without the bacon it was supposed to include and with only a few small pieces of chicken. When I mentioned it, the cashier said they were out of bacon. I returned the salad because it wasn't what I had ordered, but they refused to take it back. The manager gave the same response and made no effort to offer a refund, replacement, or any other solution. This experience has completely changed my opinion of this restaurant. Good customer service means making things right when an order isn't prepared as advertised. I hope management addresses these issues before they lose more loyal customers.
  • AA
    Ariana Aguilar
    Jun 25, 2026
    5.0
    Employee Better Ana was amazing, she decorated our son’s ice cream birthday cake with a Spiderman and a web . She made my son’s day . She was so friendly and so kind . Thank you so much !
  • JK
    judi kochanka
    Jun 3, 2026
    5.0
    Been going to this location for as long as I can remember. Usually the drive through for a smarties blizzard( no chocolate sauce) for my son.(.now 29)We decided to pop in as he said, 'I feel like a blizzard!" We had hoped Anna was in as she remembers Jesse as a young lad. I was hungry so I ordered a burger, fries, drink and a small sundae. 10$$ I was blown away at how fresh and tasty it all was. A trip down memory lane and staff were friendly and quick!

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