RestaurantBarCocktail LoungeEvent VenueWine BarWine Store
In a soaring heritage building in King West, one of Toronto’s most exciting urban neighbourhoods, Waterworks Food Hall is a culinary destination featuring 20 food artisans, 3 bars, 2 patios and 12,000 sf of beautiful event space.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.