Thai Express Restaurant Toronto

Reviews

• SW

  Syl W

  Aug 20, 2025
  1.0
  I rated the Thai express in Bayview Village with 1 star, now I have to go back to that review and add 2 more stars, because this one in Mount Sinai has set the bar to a new low. I already assumed this Mount Sinai location wasn’t going to be too good, but boy did they surprise me with one disappointment after another. First, the young man taking my order was actually pretty polite. And then comes the chef, who is in a terrible mood, once he’s done cooking my meal, I asked him for lime wedges (which is available at all Thai Express locations), he very rudely and loudly said no, and then walked away, like I shouldn’t even ask. Now comes the chicken pad sew I ordered. It’s bland, all the noodles are sticking together, the chicken is not fresh, and most of them are burnt to charcoal. And there are little to none vegetables in it. I was in a hurry visiting one of my relatives in the hospital, so I didn’t even bother telling them. MTY food group should terminate their franchisee license.
• JC

  Jerry Chen

  Jul 2, 2025
  1.0
  Terrible Pad See Ew. I love Thai Express but not this location. Very bland Pad See Ew, barely any vegetables. Wanted to add fried egg, said they were out of stock on eggs. Service did not ask for spice level. Very disappointed. Also, the noodles stick and detach the first layer of whatever paper plate they are using, beware!
• TT

  Truthsayer

  Jun 5, 2024
  1.0
  I am rewriting the review for this chain of restaurant after having written one 4 years back for the University Avenue branch. Nothing has changed. In fact, it has become worse. For 33 dollars, we got two plates, full of mounds of non jasmine rice, carrots, and a bit of eggplant accompanied with few strips of stringy chicken in a cornflour gravy. This is absolutely shocking. To sell in a busy hospital and cheat visitors of a healthy meal by not providing value for money is nothing more than simple greed. Please scroll through to see the review of the same chain that I did four years back. I am going to take this up with the administrative staff of the hospital.
• MC

  Melanie Concepcion

  Apr 19, 2024
  1.0
  Unfortunately, the worst one that I have been to, EVER!. The food was bland (Beef Pad Thai), it tastes watered down almost, and too sour (and I don't mind sour!). The Lady putting it together for the cook, didn't put all the ingredients listed. And when I told her that she forgot an ingredient, she threw it on top after it was all stir-fried, when I opened the box, it looked like she forgot other ingredients as well. She didn't ask what spice level I wanted. And when I asked for some cilantro, she said "NO" and that was that. And the peanuts she gave me on the side were stale. Poor ingredient quality and not the best service. DEFINITELY WILL NOT GO BACK OR RECOMMEND! ps. I barely write bad reviews, because I understand how it can affect a business, and we're all trying to make it work out here! But if you are selling/making food, please make sure you do some quality control! Especially if a box of noodles is almost $20
• AR

  Atelier Ritz

  May 2, 2018
  4.0
  The food has a big portion, and they have a pretty unique "doggie bag" if you take out the food. Try to avoid 12:00-1:00 at noon because this branch is located at the center of many business offices and the university.

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