Taco Bell

Reviews

• NY

  Naai Yoval

  Jul 19, 2026
  4.0
  The food was delicious, with the familiar flavor I always expect. The downside was the service: the staff were very young and spent most of the time joking around, which led to a backlog of orders and frustrated customers. That said, the cashier was friendly once it was your turn. The atmosphere was a bit noisy, but that’s to be expected in a busy fast‑food spot.
• FS

  Frédéric Sapet

  Jul 14, 2026
  4.0
  J'aimerais bien avoir une franchise en France. Ça change !
• G4

  G 4

  Jul 13, 2026
  1.0
  This American company does not accept American Express, the only fast food chain in Canada to not accept Amex and one of the only places in Union Station to refuse this card
• SR

  Stefan Ruby

  Jul 5, 2026
  1.0
  Told me they are closed at 11:15 even though your hours are until 11:30.
• PD

  Patrick Devine

  Jun 14, 2026
  1.0
  I genuinely do not understand how this place maintains such high ratings when every experience I’ve had has been disappointing. As someone who also works in Union Station, I fully understand that it gets busy and hectic, and I’m more than willing to be patient. However, being busy is not an excuse for poor customer service and a dismissive attitude. On my most recent visit, I waited nearly 20 minutes directly in front of the counter for my order. During that time, at least six customers who ordered after me received their orders before I did. When I finally asked about it, I was told my order had already been called out. That simply wasn’t true—I was standing right there the entire time, not on my phone, not distracted, and I never heard my order called, except for my beverage. What was even more frustrating was the complete lack of an apology. Instead of acknowledging the mistake, the staff member doubled down and insisted it had been called. I would absolutely visit this location much more often if customers were treated like valued guests rather than an inconvenience. Everyone has bad days, but if customer-facing work is too much to handle professionally, it may be time to reconsider whether the role is the right fit. Do better.