Had a great experience at KFC! The food was delicious and fresh, and the service was excellent. The staff was friendly and attentive. Overall, a wonderful experience. Highly recommended!
RJ
Rhythm jalhotra
1 day ago
5.0
the food was good and the staff is so polite.
CJ
Christina Jacobs
6 days ago
1.0
If you not ready to work and have basic communication skills you don’t need to work in fast food. Very disgusting attitude! Not acceptable
CG
Cat Goulart
Jun 28, 2026
1.0
I am extremely disappointed with the service I received at KFC on Sunday, June 28.
My order was messed up, and when I returned to the restaurant to have it corrected, the staff made the situation even worse. Instead of simply fixing the mistake, they tried to charge me more money and offered me free food that I never asked for. I didn’t want additional charges or free food—I just wanted my original order corrected.
After having to explain myself repeatedly, I completely lost my appetite. The customer service was rude, especially from one of the male employees, who was dismissive and unprofessional. When I finally requested a refund, I was told it would take 7–10 business days, and I was refused a cash refund or even a gift card because the manager supposedly wasn’t there.
Ironically, the manager eventually came out from the back and made unnecessary comments like, “You just wanted two pieces of white meat? That’s weird,” and “You’re not hungry now? That’s funny.” Those comments were completely inappropriate and unprofessional.
Even other customers in the store witnessed what happened and had to repeat what was said because the employee tried to deny it.
I’ve been going to this KFC for years, but after this experience, I can honestly say I will never return. This was by far the worst customer service I’ve ever received.
HS
heaven soper
Jun 7, 2026
1.0
Ordered through uber and never will again paid for a drink and didn’t get it yet it’s on my uber and the receipt both the driver and the store won’t take a accountability for the mistake and now I have to fight with uber off the STORES’ mistake
This KFC is located at 3517 Dundas Street West, Toronto, ON, M6S 2S7, Canada.
What are the operating hours of the KFC on Dundas Street West?
KFC is open every day from 10:30 AM to 11:00 PM.
How can I contact this KFC location?
You can call the KFC at +1 416-763-2134.
What type of restaurant is this KFC?
This KFC is a fast food restaurant specializing in chicken dishes.
Does this KFC have an official website?
Yes, you can visit their website at http://kfc.ca.
Are there any other food and drink places near this KFC?
Nearby dining options include The Black Cat (restaurant and bar), The Cat Pub & Eatery, Pizza Nova (pizza restaurant), Tim Hortons (coffee shop), and Caldense Bakery (bakery and restaurant).
What nearby shopping and services can I find around this KFC?
You can find several nearby services such as Axis Gear Company Ltd. (event planning and clothing store), Matty Blends Barber (beauty salon), and Gigli Bottega (fashion accessories store).
Are there any nearby child care or community centers?
Yes, nearby are Amy's Quality Home Child Care, Macaulay Centres for Children - Jane Street Child Care Centre, Macaulay Child Development Centre, and CultureLink Children & Youth Centre.
Is there a public library close to this KFC location?
Yes, the Toronto Public Library (Jane/Dundas) and Jane Dundas Library are near this KFC.
What are some nearby recreational and pet services available?
Nearby are Newson's Bike & Skate Exchange for bike rentals and sporting goods, as well as It's A Dog's Life, a pet store and pet sitting service.
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