From the experience of the best master gelato makers in Italy, from the choice of the best local and Italian ingredients, Gemma Gelateria opens in 2021 in Toronto. A dream of Francesco Bisignano.
From the classic Gelato of the Italian tradition, to the tastiest Gelato full of flavour.
Authenticity is our commitment in following traditional recipes and seeking for the best simple ingredients.
Gemma Gelateria offers a wide range of quality products, Gelato, Coffee, Cappuccino, Crepes, Milkshake, Frappè and Pinsa Romana, a light, genuine and crunchy pizza.
"L'Arte del Gelato was born of my commitment to producing an artisanal gelato in the Italian tradition – a fresh, all-natural product made from the highest quality ingredients" F.B.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.