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Chipotle Mexican Grill

3.4
(283 reviews)

Business Details

85 The Pond Rd, Toronto, ON
M3J 0L7, Canada
(437) 880-8256

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
85 The Pond Rd, Toronto, ON
M3J 0L7, Canada

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 85 The Pond Rd in Toronto, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.4
283 reviews
5 stars
141
4 stars
23
3 stars
10
2 stars
13
1 star
96
  • ZY
    Zach Y
    6 days ago
    5.0
    Lady working here is really nice and considerate. I will be coming back
  • LL
    leynxtdoor
    Sep 25, 2026
    5.0
    ugh my favorite I go here nearly every day especially after a night out lol
  • KN
    Khi Nicole
    Sep 25, 2026
    1.0
    Terrible customer service at this location. What started as a simple request for a chicken sample turned into an unnecessarily hostile interaction. After receiving poor communication from one employee, I simply asked for someone else to prepare my food and moved on. Later, while I was speaking to the cashier, the original employee inserted herself into the conversation and repeatedly asked, “Is there a problem?” in a confrontational manner. What made it worse was watching the other employees immediately defend the behaviour rather than de-escalate the situation or listen to the customer’s concern. This wasn’t poor service from one employee, the overall service was poor. What’s especially telling is that after this happened, I read through other reviews for this exact location and saw that I am clearly not the first customer to complain about the service, staff attitude, and lack of professionalism. There are multiple reviews describing similarly poor experiences. At some point, when customers repeatedly raise the same concerns, management should be asking why. I came to purchase food, not be confronted by staff because I requested someone else to make my order. Unprofessional, unnecessarily confrontational, and clearly deserving of management’s attention. And before the standard “Please contact us to discuss your experience” response gets posted underneath this review: no need. I am already escalating this directly to Chipotle’s corporate/customer-care channels, along with the details of what occurred at this location. I’m not posting this review in place of making a formal complaint, I’m doing both.
  • KP
    Kriyaa Patel
    Sep 22, 2026
    1.0
    10 crew members are working in the evening shift at this location yet service is so poor. Crew members are not working efficiently to take orders. And customers are waiting for their turn seems forever 😴 I highly recommend to train your staff accordingly. When customers ask you to change the gloves you must change it with no questions asked.
  • DB
    Dessha -Baby
    Sep 19, 2026
    5.0
    Honestly, one of the best chipotles I’ve been to, always consistent with its flavours and food quality, it never disappoints.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 85 The Pond Rd, Toronto?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Toronto?

It is located at 85 The Pond Rd, Toronto, ON M3J 0L7, Canada.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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