Chipotle Mexican Grill

Reviews

• GI

  Green GTA Landscaping Interlock

  Jul 19, 2026
  5.0
  Visited this Friday and had an excellent experience. Roghieh was very friendly, professional, and provided outstanding customer service. She made us feel valued and ensured everything was handled with care and efficiencyWe were extremely satisfied with her service and truly appreciated her positive attitude. Highly recommend! ⭐⭐⭐⭐⭐
• LL

  Leon Lobo

  Jul 5, 2026
  2.0
  I ordered the Honey Chicken Bowl and I was shocked how little chicken my bowl had I was basically eating rice and veggies… total ripoff to charge me and give me almost no chicken !!
• CC

  CanadianMountain32

  Jul 4, 2026
  1.0
  Absolutely awful for picking up orders. They could almost done wrapping up your order and when someone walks in, leaves you waiting. This location should do better. I don't know how many orders I've canceled from here because they can't get their act together and run professionally. They won't even acknowledge you when you come in, you can wait forever while they serve customers. This location is talked about by most of the delivery drivers and the feedback is awful. Rude, unprofessional, and long wait times because they would rather serve each new customer coming in the store than the food ordered 20 min ago. I took the last review down hoping they would change their ways.... Chipotle business model is, we already have your money who cares how long you or your driver waits. Just keep bringing in the money. Absolutely bonkers business sense
• MB

  Mike the Bike

  Jun 30, 2026
  1.0
  I went in to this chipotle location to pick up an order for a customer. It's close to 8pm on a Tuesday, ON the last day of June in 2026. There are 3 staff members, 1 is working and the other 2 are chit chatting. The one working has his back to me, preparing some food, the other 2 are facing me, completely ignoring me. After waiting several minutes while being ignored, I let the staff know its rude to ignore customers and or delivery drivers. None of them showed any remorse or acknowledged my presence. I have worked in restaurants for 10 years, so I understand the work load and the dynamics that happen day to day. Whoever trained this staff, didn't train them to respect ALL guests, including Uber drivers. If Uber drivers are consistently rude to staff, that is still not a justification to ignore a driver that did nothing wrong to them. It means management needs to develop a policy for staff and all guests that if you are rude and impatient, you don't get served and you will be asked to vacate the premises. Instead what you have is workers who respond to drivers who are rude and impatient, but try to show respect and patience gets you treated like a 2nd rate citizen. If management refuses to educate workers on respecting all guests, I will have no choice to contact head office and make a big deal about this.
• AS

  Alex S

  Jun 30, 2026
  1.0
  English I visited this location around 3:00 p.m., right during the lunch rush. Surprisingly, there were no customers and no line, yet the employees were taking their time instead of being prepared for lunch service. When I ordered a steak Chipotle bowl, I was offered the small leftover pieces of steak that were clearly not enough for a full serving. I was then told I would have to wait about 10 minutes while they cut more steak. Unfortunately, I was on my lunch break from work and didn't have time to wait. I had to leave without buying lunch, which was very disappointing. During one of the busiest times of the day, I would expect the restaurant to have enough freshly prepared food available, especially when there were no customers waiting.