Helder and Jose Costa grew up in the quiet town of Lagoas, Cantanhede, Portugal — a place where life was simple, resources were few, and family meant everything. In their modest home, the comforting scent of freshly baked bread often filled the air. It wasn’t fancy — just honest, homemade food that brought people together.
In 1974, chasing the promise of new opportunity, the Costa family made the bold move to Canada. Like many immigrants, they arrived with little more than determination, grit, and a dream for something more.
Caldense Bakery was originally founded in 1968, serving Portuguese breads and pastries to a growing community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.