Burattino Brick Oven Pizza is a premium Toronto pizzeria operating a limited-time pop-up at 923 Queen St W. Originally from the Junction, we specialize in authentic, thin-crust brick oven pizza available for takeout and delivery. We are proudly The Home of 120 Pepperoni. Stop by Queen West to experience our legendary crispy crust, premium ingredients, and specialty pies like our famous Black Garlic Pepperoni!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.