I came through the drive-thru around 7:20, and I had an excellent experience thanks to Tori. From the moment I pulled up, she was friendly, welcoming, and professional. She made the whole ordering process smooth and enjoyable with her positive attitude and great customer service. What really impressed me was how quickly my food came out. Even though the service was fast, the quality wasn’t sacrificed at all. Everything was made perfectly, exactly as ordered, fresh, and delicious. It’s not often that you get both speed and accuracy, but Tori absolutely delivered. Tori stood out because she was attentive, polite, and genuinely seemed to care about providing a great experience. Tori was also very pretty and my son Ryan wanted to get her snap but was too scared. Employees like Tori make customers want to come back. Overall, this was one of the best drive-thru experiences I’ve had in a long time. Great service, fast food, and a perfect order. Tori did an amazing job, and she deserves recognition for her outstanding work.
Great service! Alana was super friendly and helpful, and my food came out so fast. Everything was fresh and delicious. Give this girl a raise!
Keep up the great work Alana
DP
Denise Phillips
5 days ago
I went through drive thru and the teller was friendly and asked me nicely if I could hold on a minute... I needed time to think about what I want anyway. Then at the windows I was greeted with a smile and a friendly person named Sophie.
My burger was amazing as well. Nice and juicy
I came through the Harvey’s drive thru with a pretty large order, and Tori made the entire experience amazing! She took my order perfectly without missing a single thing, had everything ready incredibly fast, and I barely had to wait. On top of that, she did a great job suggesting items and upselling without being pushy, which I really appreciated. She was friendly, efficient, and provided outstanding customer service. After reading the other reviews, I can definitely understand why there are so many people mentioning Tori. She truly goes above and beyond to make every customer feel welcome and taken care of. It’s employees like her that keep people coming back.
I stopped by Harvey’s recently and wanted to recognize Tori for the outstanding service she provided. From the moment I walked in, she was friendly, welcoming, and had a great attitude despite how busy things were. She worked efficiently, stayed professional, and made sure customers were taken care of with a smile. What impressed me most was how confident and knowledgeable she was when taking orders. She did an amazing job suggesting upgrades, add-ons, and meal options, making sure customers knew about all the available choices without ever sounding pushy. It’s clear that she genuinely cares about her job, the customer experience, and helping the restaurant succeed. Employees like Tori are hard to find, and she made my visit memorable. Harvey’s is lucky to have someone with such a strong work ethic and excellent customer service skills on their team.