East Side Mario's

Reviews

• MC

  Max Cue

  1 day ago
  3.0
  Long time customer of this East Side Mario’s, and really wanted this restaurant to succeed. We came since pre covid and love the location and decor. I am not here to dump on this restaurant as I think the manager here is nice as are some waitresses/waiters. Many times it’s the service that makes up 50% of your experience here and over the years we’ve had many great experiences. However, everything seems to be falling apart slowly and some long time waitresses don’t seem happy. They’re always in a rush it seems but not to serve you or take the time to listen to your needs. The food portions are getting smaller, the sauce portion is less, slightly colder, and refills come with a frown. I won’t name names because it’s not fair. It’s a job, and it’s high stress work; I understand. But it’s these little things that honestly don’t add really that much to the bottom line that makes or breaks the experience and how you lose return customers. An extra spoonful of sauce, a few extra strands of pasta, a smile from the server. I understand inflation has upped the cost of everything, but smiles are free. Unhappy staff are clearly visible to customers. It becomes a very stressful experience for everyone, especially customers who feel like they’re being blamed for asking for a refill just by their server’s concerned look. I used to recommended this place to others, bring friends and family here, sometimes come twice a month, pay generous tips. But I can’t find myself coming back. I went from giving all 5 stars to 4.. to 3.. and the same problematic issues or people involved. I hope management takes this as genuine feedback from a loyal customer that wants to see them succeed and find the little things back again. Good luck!
• JR

  Jose RLF

  2 days ago
  2.0
  Unfortunately not as I remember it to be. Pasta was tasteless, took like 40 minutes to come and they brought the wrong dish. Caesar salad is still good though (not the big bowls anymore unfortunately).
• MM

  Mario

  May 9, 2026
  5.0
  Had a great meal at East Side Mario’s. The flatbread was terrific — fresh, flavorful, and cooked perfectly. Really enjoyed it and would definitely order it again.
• CC

  Cho

  May 6, 2026
  5.0
  Great food, ambiance and service. What made it more special was our server Mahsa, who explained the promos thoroughly, made sure to ask if we needed more refills and made us feel welcomed.
• JA

  Jhoana Christine Arellano

  May 6, 2026
  5.0
  We always love our dining experience here at East Marios. The service is very great and I would like to commend our server tonight, Mahsa. She’s very attentive in terms of taking the details of our oder, and accommodating. She’s a sweet and nice lady. We would always love to comeback and dine here.

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