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Subway

4.0
(172 reviews)

Business Details

162 James Street South, St Marys, ON
N4X 1X1, Canada
(519) 284-4404
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St Marys Subway® Restaurant at 162 James Street South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
162 James Street South, St Marys, ON
N4X 1X1, Canada

Hours

Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 11:00 PM
Friday8:00 AM - 11:00 PM
Saturday8:00 AM - 10:00 PM
Sunday8:00 AM - 10:00 PM

Menu

1 menu · 157 items

Explore offerings from Subway on 162 James Street South in St Marys, with popular sandwiches, soups, bottled beverages, and deli available at this location.

Subway 7767-0 Menu en-CA

157 items

Reviews

4.0
172 reviews
5 stars
87
4 stars
42
3 stars
18
2 stars
5
1 star
20
  • ST
    Sam Townsend
    1 day ago
    5.0
    This is our preferred Subway to visit! The staff is always very pleasant and knowledgeable. Our meals are always made perfect every time.
  • HM
    Halle M
    2 days ago
    1.0
    ⭐☆☆☆☆ Very Disappointing Customer Service My experience at the Subway in St. Marys, Ontario, has been very disappointing because of the customer service I have experienced. There is a worker named Denise who, in my experience, has been rude and unwelcoming toward customers, especially kids. I have seen kids yelled at and told to leave even when they were simply sitting peacefully and enjoying their meals. I also find it inappropriate when customers are expected to clean up the restaurant at the worker’s request, especially when they are just trying to enjoy their food and are not employees. Customers should feel welcome and comfortable when eating at a restaurant, regardless of their age. Being spoken to rudely or yelled at can make people feel unwelcome and ruin their dining experience. I hope management takes these concerns seriously and works toward creating a friendlier, more respectful environment for everyone. Good customer service matters, and customers deserve to be treated with courtesy and respect. Overall: 1/5 stars. Based on my experiences, I would hesitate to return if this kind of customer service continues.
  • HG
    Harley Greene
    5 days ago
    1.0
    I am very disappointed with the customer service at this Subway location. There is an employee named Denise with black hair and bangs who is consistently rude and hostile toward customers, especially teenagers and high school students. She frequently yells at kids to get out even after they have already purchased their food. Recently, she was completely rude to a group of teenage girls for no reason at all. To make matters worse, she tries to force high school students to clean the store and acts like she is a manager when she is not. This kind of aggressive and unwelcoming behavior makes for a terrible dining experience. Management really needs to address this.
  • PP
    Paul
    5 days ago
    2.0
    I genuinely love Subway, and the food is great! However, unfortunately, my experiences at this location have been disappointing because of certain interactions with the staff. There is one female employee who frequently seems upset with younger customers, particularly girls who come in to eat. I have witnessed her telling kids to leave the store in a raised voice, and it often feels like girls are treated differently than boys. I understand that employees have rules to enforce, but the way customers are spoken to can make a big difference in whether they feel welcome. I have also had unpleasant experiences with another male employee, whose personal hygiene and approach to customer service have raised concerns, and who sometimes seems to struggle with his duties. I don't want to be disrespectful toward anyone, but these experiences have made visiting this location less enjoyable than it should be. It's unfortunate because I really do love Subway's food, and I wish the customer service matched the quality of the restaurant. I hope management takes this feedback constructively, because a more welcoming atmosphere would make a huge difference.
  • GC
    Gary Cornwell
    Aug 28, 2026
    5.0
    Staff are amazing and very friendly.

Brand Certified Facts from Subway

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Certified October 11, 2026Yext Knowledge Graph
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