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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.4
(1,518 reviews)

Business Details

344 Glendale Avenue, St. Catharines, ON
L2T 4E3, Canada
(905) 680-8338

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in St. Catharines, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
344 Glendale Avenue, St. Catharines, ON
L2T 4E3, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 319 items

Explore offerings from Swiss Chalet on 344 Glendale Avenue in St. Catharines, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

112 items
View full menu

Delivery

111 items
View full menu

Reviews

4.4
1,518 reviews
5 stars
1,104
4 stars
198
3 stars
73
2 stars
40
1 star
103
  • JS
    James Sherron
    1 day ago
    5.0
    We don’t have Swiss Chalet in the US anymore, so we live eating here when we stop into Canada! The food is so good and brings back great memories!
  • KV
    Kade Villavecer
    Aug 9, 2026
    5.0
    Kate was an excellent server, even for our group of 6. Always made sure we had everything we needed and our drinks were always full! Would definitely love to have her as our server again.
  • BM
    Becky Macfadyen
    Aug 8, 2026
    5.0
    Kate and Syd are fantastic servers! They are attentive and kind. As someone with celiac, I appreciate they were knowledgeable about what was safe for me to order. Thank you!
  • JN
    Jack Nash
    Aug 7, 2026
    5.0
    Amazing she was super nice lovely this experience was amazing and grateful and lovely. I really wish that I could have a good server and she was amazing.
  • LM
    Lindsay “Lindzer” Mudford
    Jul 28, 2026
    1.0
    Came on July 28th (a tuesday) for the 2 can dine special. You would think that they would be prepared with enough staff and chicken to handle a mild busy night. We arrived at 626pm and it took 10 minutes for someone to even acknowledge us to seat us. We were seated and ordered our food the second our server came to our table as we had somewhere to be at 8pm (giving us almost 1.5 hours). Since it is swiss chalet and an easy order I never would have imagined that we would be late for our commitment, but alas we were. We were told they were out of white meat when we ordered and it would be 25 minutes. Ok no problem we would still have enough time. My daughter was super hungry so we ordered an app (salad) and told them we didnt want the app to delay our meal and we were ensured it wouldn't. My mom ordered a coffee (ya weird for dinner but it is what she wanted). When it finally came it was stone cold and took another 35minutes for her to get a new one. The salad had no dressing when it came. It took 15 mins and me going to another server to ask for it. At 729pm I asked how much longer it would be and our server said she would check. She never came back. I finally tracked her down at 743pm after coming out of the bathroom (which was out of TP by the way) and told her we may need to cancel the order if it didn't come out soon. Mind you every table around us came way after us and had already eaten and paid. Finally at 750pm our food came. We asked for our bill right away as we wanted to be efficient as possible in order to get where we needed to be. When I checked the bill our bill stated our order was punched in at 730pm .....so she forgot to punch it in ....it happens but no apology no comp of anything at all. The worst part is she was t even around enough for us to get more drinks in the meantime ....just terrible all around. I had to crush my food so fast and leave half of my side there. The dining room wasnt even busy when we left but every table was covered in dirty dishes. Corporate needs to step in and get this location some help ...maybe more hours for staff or to re train them. I dunno, but ill stick to the Geneva location (my usual location).

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 344 Glendale Avenue, St. Catharines offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What are the opening hours for Swiss Chalet at 344 Glendale Avenue, St. Catharines?

Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.

Brand Certified Facts from Swiss Chalet

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Certified August 16, 2026Yext Knowledge Graph
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