Somehow everytime we order, our burgers are always squished/twisted
More orders wrong in comparison to other Mcd locations (I.e. ordered Mcvalue junior chicken, we got everything except the junior chicken and got 4 piece nuggets instead?? It wasn’t that busy when we ordered but okay..Another example, ordered an iced coffee with extra cream but got an iced americano instead)
In comparison, other locations I’ve been to barely have these issues and appears less sloppy (food presentation wise, why my burger folded in half and rectangular most of the time 💔)
GD
Giovoni delaCosta
May 12, 2026
1.0
Came in before 4 am were very rude and un professional will never come to this location and will go straight to corporate the service was garbage.
TZ
Tianyang Zhao
May 11, 2026
1.0
The men’s restroom at this McDonald’s was extremely dirty. There was no proper partition around the toilet, so people washing their hands could directly see someone using it, which felt very uncomfortable and lacked privacy. The floor around the toilet was soaking wet, and even the toilet paper hanging on the wall was damp. Overall, the restroom was poorly maintained and unpleasant to use.
JS
Jessica Snow
May 11, 2026
2.0
I’ve had multiple bad experiences at this McDonald’s drive-thru. The staff never seem to actually listen to what you order and are always rushing customers, yet they still manage to get the order wrong almost every time. On more than one occasion, I’ve had to pay twice because they didn’t hear or enter my order properly. They constantly shove the debit machine in your face before even confirming the order, and whenever mistakes happen, there’s always an excuse instead of taking responsibility. They never apologize for their mistakes either. Almost every visit, I’m also asked to park and wait for my food, and it regularly takes over 20 minutes for the order to come out. The service feels careless, unorganized, and frustrating, especially when customers are paying for mistakes that aren’t their fault.
GH
Gurpreet Hundal
May 6, 2026
1.0
At approximately 1:30 AM, I visited the drive-thru. There was no response at the speaker when I tried to place my order, so I had to drive up to the window.
At the window, my order was taken, but the staff member behaved in a very unprofessional manner. Instead of properly handing me my food, she threw it down onto the road.
This behavior is completely unacceptable and extremely disrespectful. This was one of the worst customer service experiences I have ever had, and I expect appropriate action to be taken.
What are the regular operating hours for McDonald's at 1571 Sandhurst Circle?
McDonald's is open 24 hours a day, 7 days a week.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24/7, every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, 7 days a week.
Can I pick up my order in-store at this location?
Yes, in-store pickup is available along with delivery options.
What payment methods are accepted at McDonald's on Sandhurst Circle?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Is McDonald's at Sandhurst Circle family-friendly and welcoming to children?
Yes, this McDonald's welcomes families and children and has a children's menu.
Are there coffee and dessert options available at this McDonald's?
Yes, the location serves coffee and dessert.
Are there any popular fast food restaurants nearby McDonald's at 1571 Sandhurst Circle?
Nearby fast food options include Popeyes Canada and Pizza Pizza, which you might consider visiting before or after your McDonald's visit.
What nearby places can customers visit if they want bubble tea near McDonald's?
Customers can visit Coco Fresh & Juice and Hi Tea Cafe for bubble tea near McDonald's at Sandhurst Circle.
Are there any notable landmarks or community centers near McDonald's at this location?
Yes, Chartwell Place is nearby, serving as a community center and public service building.
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