I told them to give fries instead of drink they just clearly refused and didn’t give anything, very unprofessional staff really disappointed
_
ᴛᴀᴍɪʟ ɴɪʟᴀᴠᴀɴ _ಠ‿ಠ
Sep 9, 2026
5.0
To be real , the lady in the front is doing her best. The management should give her hands by providing one or 2 part time employees atleast. Good customer service and polite staffs. Really appreciate her patience.
NA
NORIELLE ANN
Sep 8, 2026
1.0
EXTREMELY DISAPPOINTING. Ordered an Original Chicken Sandwich and received a Zinger instead. I also ordered a large Popcorn Chicken Poutine, only to find what was basically a large bowl of fries with gravy, no popcorn chicken nor cheese curds at all.
How do you get TWO completely different orders wrong? This location is honestly A JOKE. Definitely checking your orders before leaving next time, because clearly you can’t rely on them to get it right. And those 5 star reviews you see? Most definitely FAKE.
SR
samantha ricaplaza
Aug 16, 2026
4.0
Need a better POS system. They can’t seem to do refunds or exchange when they don’t have the items that was paid for already through their kiosk. I was made to make an extra order just to get what we actually want to eat. They still gave us an exchange but only of equal value. This new kiosk thing needs to have a smarter system. Any POS system should have that part of it.
MK
Mandeep Kaur
Aug 15, 2026
5.0
Had a really good experience at this KFC location. The food was fresh and everything was served nicely. I especially want to mention Vishali—she was very friendly, polite, and helpful. She had a great attitude and made the whole experience feel welcoming. Good customer service like this really makes a difference. I’ll definitely be coming back to this location! 😊
What are the operating hours of KFC at 5109 Sheppard Avenue East?
KFC at 5109 Sheppard Avenue East is open daily from 10:30 AM to 11:00 PM.
Where is the KFC restaurant located in Scarborough?
KFC is located at 5109 Sheppard Avenue East, Scarborough, ON, M1S 4N8, Canada.
What type of cuisine does KFC at this location offer?
This KFC offers fast food specializing in chicken dishes and also provides halal options.
How can I contact the KFC at 5109 Sheppard Avenue East?
You can contact KFC at this location by phone at +1 416-293-6861.
Does KFC provide meal delivery services?
Yes, KFC offers meal delivery services at this location.
Are there nearby restaurants to KFC where I can try different cuisines?
Yes, nearby restaurants include Sunrise Caribbean Restaurant for Caribbean cuisine, AiSushi Scarborough for Asian cuisine, and Fat Bastard Burrito Co. for Mexican food.
What nearby shops can I visit after dining at KFC?
You can visit nearby shops such as Dollarama for discounts, Markham Corner Gift and Smoke for convenience items and gifts, and Hakim Optical for eyewear needs.
Are there any nearby health and beauty services close to KFC?
Nearby health and beauty services include Sun Nails beauty salon, Vivacité Laser Clinic and Medispa, and Cloré Salon for hair and cosmetic supplies.
Is there a pharmacy close to the KFC on Sheppard Avenue East?
Yes, Markham Corners Pharmacy and Clinic is located nearby, providing pharmacy and medical services.
Where can I find more information online about this KFC location?
You can visit their website at http://kfc.ca for more information and online ordering.
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