Award winning & best shawarma in town & #1 restaurant in KW on Tripadvisor. We always thought of operating our own restaurant as we used to get lots of compliments from family & friends visiting us & having a meal at our home. It took us few gatherings till we realized that we need to start doing what we love the most (preparing food & creating a smile on the face of our guests). From there we started developing the idea of small restaurant called Shawerma Plus that brings new concept & highest quality of food to the Mediterranean kitchen in KW region & we built our project based on highest standards creating a unique experience with cozy environment to all our walking in customers or ones ordering online or on the phone for home or office.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.