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McDonald's

3.7
(497 reviews)

Business Details

386 Tower Hill Road, RICHMOND HILL, ON
L4E 0T8, Canada
(905) 883-6262
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
386 Tower Hill Road, RICHMOND HILL, ON
L4E 0T8, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.7
497 reviews
5 stars
291
4 stars
41
3 stars
19
2 stars
17
1 star
129
  • PS
    Peyman Sharifi-Tehran
    Sep 29, 2026
    1.0
    Extremely slow mcdonalds. I arrived at 6:35am for 2 double doubles and 3 hashbrowns…i ended up waiting 10 minutes…that’s quite absurd for an early morning with absolutely no other cars in the line-up. Plaza is also extremely tight..cant ever drive through without rubbing your tires/rims against absolutely every corner/curb
  • RD
    Romina Derakhshan
    Sep 25, 2026
    1.0
    I am not happy with service I have ordered big mac combo for my son lunch and The lid on the drink cup was not properly secured. When I picked up the cup, the lid came off and fell onto the floor. I immediately went back and asked them to refill the drink, but they refused and told me that I had dropped it myself. I also explained to them that, this food was for my child’s lunch and that I am a regular customer who comes here every day. Despite explaining the situation, they still refused to replace the drink or offer any solution.
  • SD
    Sandro dic
    Sep 20, 2026
    4.0
    Priorities is given to drive-through people who come in Resturant are at the bottom of the list for service even if you use the kiosk to order I waited 15 minutes to receive my coffee. Very disappointing. They obviously need to hire more staff to have at least one or two people who attend to the walk-in people. There's nobody at the order counter to take any orders if you walk in they only get them electronically and again you're always pushed to the bottom of the queue. They're filling all these drive-in orders first and maybe we'll get you in 15 minutes again disappointing service.
  • SG
    Shahrzad Gharib
    Sep 16, 2026
    5.0
    I had a wonderful experience at McDonald’s thanks to Susan. She was very kind, friendly, and welcoming. She provided excellent customer service and treated me with genuine care and respect. It was lovely to see someone who takes pride in her work and makes customers feel comfortable and appreciated. Thank you, Susan, for making my visit so pleasant! Your kindness really made a difference. — Sherry
  • ZL
    Zhisheng Li
    Sep 7, 2026
    1.0
    We live nearby, so we come here occasionally to get food and drinks. Unfortunately, we’ve had problems with our orders many times over the past few months. They have given us less food than we paid for, the wrong items, and even the wrong coffee. On one occasion, I specifically told them that my wife is diabetic and asked for a coffee without sugar, but they still gave us a very sweet coffee. Another time, we ordered two hamburgers and one Happy Meal for our child through the drive-thru. We asked if everything was in the bag, and they said yes. When we got home, we realized the entire Happy Meal was missing. These mistakes happen far too often. From now on, we have to check every single item before leaving because we can’t trust that our order will be correct.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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