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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.2
(1,710 reviews)

Business Details

933 Lansdowne St W, Peterborough, ON
K9J 1Z5, Canada
(705) 745-5577

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Peterborough, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
933 Lansdowne St W, Peterborough, ON
K9J 1Z5, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 269 items

Explore offerings from Swiss Chalet on 933 Lansdowne St W in Peterborough, with popular fall-off-the-bone bbq ribs, daily deals, starters, and rotisserie chicken available at this location.

Dining Room

89 items
View full menu

Takeout

90 items
View full menu

Delivery

90 items
View full menu

Reviews

4.2
1,710 reviews
5 stars
996
4 stars
360
3 stars
150
2 stars
71
1 star
133
  • DH
    David Head
    2 days ago
    5.0
    We loved our dinner at this location. Great serving size. Excellent waitress. The food was fresh, perfectly cooked, well presented, and delicious. It was the Saturday of Thanksgiving weekend and the restaurant was fairly full. We were greeted with a smile and seated very quickly. The waitress was humorous, attentive, and very well organized. She got everything right. And she remembered the drinks for refills. All requests were met with a smile and humour. Even though they were obviously very busy, the food arrived in good time. Fresh and well plated. Nothing was overcooked nor did it seem hurried. We took our time and thoroughly enjoyed our meal. Thank you so much everyone working Saturday evening-what a great team.
  • RF
    Ronald Filion
    3 days ago
    2.0
    We were seated by a hostess but then no one came to see us for at least 15 minutes. Then the hostess back came to take out drink order. We odrered our dinner at the same time but she had no idea so came back repeatedly to ask again about what we wanted. The meal was OK, but they ran out of stuffing. We were told this after we got our plates and had to ask a third time for refills and cutlery. Bleak atmosphere. Was told I’d get a dollar off for lack of stuffing, that didn’t happen.
  • MM
    Megan Musclow
    4 days ago
    1.0
    Had a reservation took forever to get seated they didn’t give my sister the kids menu for my niece and nephew to get their food and we got ignored the majority of the time don’t waste your money or your time going here
  • EM
    Emily Musclow
    4 days ago
    1.0
    You would think with a reservation made in advance that it would be honoured but obviously not. Sam is apparently incapable of writing them down. She also “owns a pet salon and doesn’t care about this job”. My brother in law called on the Thursday before Thanksgiving to reserve a table for us, got confirmation and let us all know to meet here for a 6pm reservation. My husband and I arrived 15 minutes early anticipating that it would be busier for a holiday weekend and that it might take some time to get to our table even with a reservation. We did not even have anyone talk to us at the front until 6:22pm. 22 minutes after we were supposed to already have our seats. 37 minutes waiting to even be talked to at the front. They gave a table to a large group that hadn’t made a reservation right before us, everyone else in the room knew that large group hadn’t made a reservation but we had. They put us separately at 2 booths so we couldn’t even eat together. Didn’t bring us our food all together so we were all finishing our food at separate times. The food wasn’t up to par at all with many in the group having complaints about portions. They also forgot to give the pie to my husband which was included as part of the Thanksgiving meal deal. After all of this it took them over an hour to bring us our bills. We decided not to tip because of all the experiences I’ve had this one was the worst. The waitress then tried to say we shorted her when she was left exact change. When the rest of our group asked her how much she didn’t say (because the food was covered, we just didn’t tip). Tips are not a requirement for terrible service. If you go to this location I hope you have someone that cares more about the customers than Sam does. Happy Thanksgiving.
  • EH
    Elijah Hanes
    Sep 30, 2026
    1.0
    Very disappointing experience. I placed an order online and was given a wait time, but ended up waiting an additional 30 minutes. The customer service was particularly poor. The staff member at the counter repeatedly refused to stay at the counter, and no one acknowledged that our order was significantly delayed. Instead, she was loudly complaining about having to train new employees and how busy she was. After taking our order, she almost immediately seemed to forget about it and attempted to start the order over again from the beginning, as though we were placing a new order. To make matters worse, three customers who placed their orders after us received their food before we did, despite our order already being placed and paid for. I understand that restaurants get busy and that training new staff can be stressful, but that should not be taken out on customers. The lack of communication, organization, and basic customer service made this a very frustrating experience.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 933 Lansdowne St W, Peterborough offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What type of food does Swiss Chalet at 933 Lansdowne St W, Peterborough specialize in?

Swiss Chalet specializes in authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, along with Fresh-Cut Fries and their Signature Chalet Sauce.

Brand Certified Facts from Swiss Chalet

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