Ottawa Valley Coffee (OVC) is a family owned and operated business with four locations. Renfrew, Arnprior, Almonte and Petawawa.
OVC provides each town with a community hub. The focus is to provide amazing coffee, fresh baked goods, local craft beer from microbreweries and locally made goods! One of the goals is to support as many local businesses as possible while maintaining high quality and consistency within every aspect of the business. Being a gathering spot for everyone from the community is incredibly important and we are proud to support all members of each community especially those going through difficult times through various charity initiatives.
We are more than just Coffee!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.