This profile is uncertified and using publicly sourced data
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About
Cafe
At Undergrounds, we believe coffee and matcha are more than drinks they’re an experience. Our mission is to introduce unique and uncommon flavors inspired by cultures around the world. From our Ube Cloud Latte to the Black Sesame Latte and Ichigo Matcha, each drink is crafted to spark curiosity and delight your taste buds.
We’ve designed a space where creativity thrives a cozy and artistic environment perfect for enjoying our unique drinks.
Whether you’re here for your daily coffee, exploring new flavors, or soaking in the artistic vibes, we can’t wait to welcome you.
Location
Hours
Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 4:00 PM
Saturday8:00 AM - 4:00 PM
Sunday8:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.