Brand Certified
Swiss Chalet
4.2(1251 reviews)
Certified by Swiss Chalet • May 17, 2026
Business Details
1899 Cyrville Rd., Ottawa, ON
K1B 1A9, Canada
Certified by Swiss Chalet • May 17, 2026
(613) 746-6623
Certified by Swiss Chalet • May 17, 2026
https://www.swisschalet.com/en/locations/on/ottawa/1899-cyrville-rd.
Certified by Swiss Chalet • May 17, 2026
About
Certified by Swiss Chalet • May 17, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Ottawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • May 17, 2026
Hours
Certified by Swiss Chalet • May 17, 2026
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
4.2
1,251 reviews
5 stars
835
4 stars
153
3 stars
79
2 stars
46
1 star
138
- ESEmma SavageMay 10, 20265.0Nadia was an amazing server! Her energy and personality made the whole experience even better. She was quick, efficient, and super friendly throughout. Definitely one of the highlights of our visit!
- NCNadia CasaultMay 10, 20265.0I was here last Sunday and Emma served me. Her energy and fun personality won me over. She is the best server I’ve seen in a while; friendly, funny and efficient. Swiss Chalet is very lucky to have her. Thanks again Emma :)
- LCLA CornejoMay 2, 20265.0Buen valor por el precio, excelente variedad y precios muy accesibles, ponen muy seguido especiales así que si vas a comer aquí, ven con tiempo. Hay costillas, tacos y postres muy buenos.
- AAAdam McVicar (Ashlynn)Apr 28, 20264.0The veggie pot pie was a great addition to the menu. I love to see (successful) R&D at chains, as many franchises have stagnated menus. Place was busy, short wait time and was informed they were short staffed. The waiter was efficient despite any issues behind the scenes. Average location for this chain. Up kept as expected.
- CWCarol WhitesideApr 23, 20263.0we went to Cryville Swiss Chalet on Tuesday and the service was appalling!!! The staff was made up of very yound people who felt they needed to talk very loud to the clientel and the place was dirty with food wrappers left on the floors and staff just walking over them knifes dropped on the floor as well Food was very good but the wait was long and then food came before out knifes and forks we had to ask for them! Over all it was a bad experance and we left feeling very unhappy Help me Ronda where did you go!! I have filled out a form and have not heard back from anyone!
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1899 Cyrville Rd., Ottawa have a drive-thru?
Yes, Swiss Chalet at 1899 Cyrville Rd., Ottawa has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 1899 Cyrville Rd., Ottawa offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 1899 Cyrville Rd., Ottawa?
Swiss Chalet at 1899 Cyrville Rd., Ottawa is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at 1899 Cyrville Rd., Ottawa offer delivery and how can I place an order?
Yes, delivery is available. You can order online at their website or via the Swiss Chalet mobile app, which also offers $5 off your first order of $40 or more.
Can I get takeout from Swiss Chalet at 1899 Cyrville Rd., Ottawa?
Yes, takeout is offered and orders can be placed online, through the mobile app, or by calling the restaurant directly.
Does the Swiss Chalet location have a drive-thru?
Yes, the Swiss Chalet at 1899 Cyrville Rd. has a drive-thru for convenient service without leaving your car.
Are there any vegetarian or gluten-friendly options available at Swiss Chalet Ottawa - Cyrville Rd.?
Yes, vegetarian options are available. For detailed information on vegetarian and gluten-friendly choices and allergies, please refer to the Nutrition & Allergy Guide on their website.
Is Swiss Chalet at 1899 Cyrville Rd. in Ottawa Canadian owned?
Yes, Swiss Chalet is proudly Canadian since 1954 and the Ottawa Cyrville Rd. location is owned and operated by local Canadian franchisees.
What types of payment does Swiss Chalet at 1899 Cyrville Rd. accept?
Payments accepted include debit card, credit card, and mobile NFC payments.
What nearby restaurants can I visit around Swiss Chalet at 1899 Cyrville Rd.?
Nearby dining options include Shawarma Prince (Middle Eastern cuisine), Harvey's (burger restaurant), Subway (sandwich shop), Tim Hortons (coffee shop), and Wendy's (fast food burger restaurant).
Are there any nearby stores or service centers close to Swiss Chalet at 1899 Cyrville Rd.?
Yes, nearby stores include Dollar Tree (discount store), PetSmart (pet services), Dufresne Furniture and Appliances, Costco Wholesale, and wireless phone and mobile plan stores such as WIRELESS etc.
What recreational or outdoor places are near Swiss Chalet at 1899 Cyrville Rd., Ottawa?
Nearby recreational places include Flying Squirrel Ottawa (sports and gym), Pineview Park, and Borthwick Creek, a local landmark and river area.
Brand Certified Facts from Swiss Chalet
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Certified May 17, 2026Yext Knowledge Graph
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