Location.com logo
Rotisserie Chicken
Brand Certified

Swiss Chalet

4.2
(1,412 reviews)

Business Details

1899 Cyrville Rd., Ottawa, ON
K1B 1A9, Canada
(613) 746-6623

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Ottawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1899 Cyrville Rd., Ottawa, ON
K1B 1A9, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

3 menus · 303 items

Explore offerings from Swiss Chalet on 1899 Cyrville Rd. in Ottawa, with popular chicken & ribfest - limited time! , daily deals, starters, and rotisserie chicken available at this location.

Dining Room

97 items
View full menu

Takeout

103 items
View full menu

Delivery

103 items
View full menu

Reviews

4.2
1,412 reviews
5 stars
962
4 stars
175
3 stars
82
2 stars
46
1 star
147
  • AJ
    Alexandra Joly
    Aug 29, 2026
    5.0
    We had an amazing experience with Rhonda, she was such a sweet heart, we come from Montreal to come to swiss chalet and we never had a good experience like today. Thank you so much Rhonda.
  • MP
    Mitch Proulx
    Aug 27, 2026
    4.0
    Ronda was amazing. She definitely deserves a raise. For the top Mgt side note. The tables at the back definitely require some attention on refinishing ( vanish)
  • RR
    Raymond
    Aug 20, 2026
    1.0
    Ordered the Chicken & Back Ribs Family PAK From Ubereats. The order was supposed to include 4 White Rolls, but all 4 were missing. It’s frustrating to have multiple items missing from a family meal, especially when they’re clearly listed as part of the order. Please double-check orders before sending them out.
  • RH
    Ramzi Hamdi
    Aug 13, 2026
    1.0
    Very disappointing experience. The service was extremely slow, and I had to wait much longer than expected for my order. What made the experience even worse was the cashier’s unprofessional attitude. Instead of communicating politely or explaining the reason for the delay, her attitude made me feel unwelcome and frustrated. I understand that restaurants can get busy and delays can happen, but customers should still be treated with respect and professionalism, especially when they have already been waiting for a long time. Unfortunately, the combination of the long wait and poor customer service left me with a very negative impression. I hope management takes this feedback seriously and works on improving both the speed of service and the professionalism of the staff.
  • TA
    Tinsley A
    Aug 7, 2026
    5.0
    This review is for wonderful lady who works in the restaurant and her name is Rhonda. It is so hard to understand and find someone that treats you with a respect and kindness. Like this lady did to me today. She is 100% professional knows how to talk to people knows how to make you feel comfortable come back again. I eat out a lot because I’m on my own. I wish I had Ronda serve me all the time. I didn’t feel so sad with her here. She kept coming around to make sure everything‘s OK. Make sure I’m OK that’s what you call Service. That’s what you call kindness that’s what you call. A wonderful human being to a stranger. She didn’t make me feel like I was alone. I hope that when I come back the next time. Ron will be available to serve me again I would love to be served by her.. Oh my gosh she’s the BEST.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 1899 Cyrville Rd., Ottawa have a drive-thru?

Yes, Swiss Chalet at 1899 Cyrville Rd., Ottawa has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 1899 Cyrville Rd., Ottawa offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: