It is with mixed emotions that we announce the closure on December 22nd of our Mr. Puffs Orléans location 🧡 While our time here was short-lived, it was a sweet experience, and we are incredibly grateful for all the love and support from our loyal customers.
Though this location is closing, we’re excited to continue serving you from our Rockland store! You can still satisfy your cravings for your favorite treats through UberEats, as the @mr.puffsrockland will now be covering the Orleans area. 🚗💨
Thank you for being part of our journey!! Don’t forget that gift cards are redeemable at all Mr. Puffs locations across Canada.
We wish luck and success to the new venture coming in January.
Stay sweet, with gratitude,
Mr. Puffs Orléans Team
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.