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Mr. Puffs

About

Dessert ShopCoffee ShopDonut ShopIce Cream Shop
It is with mixed emotions that we announce the closure on December 22nd of our Mr. Puffs Orléans location 🧡 While our time here was short-lived, it was a sweet experience, and we are incredibly grateful for all the love and support from our loyal customers. Though this location is closing, we’re excited to continue serving you from our Rockland store! You can still satisfy your cravings for your favorite treats through UberEats, as the @mr.puffsrockland will now be covering the Orleans area. 🚗💨 Thank you for being part of our journey!! Don’t forget that gift cards are redeemable at all Mr. Puffs locations across Canada. We wish luck and success to the new venture coming in January. Stay sweet, with gratitude, Mr. Puffs Orléans Team

Location

Mr. Puffs
3890 Innes Road, Ottawa, ON
K1W 1K9, Canada

Hours

Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday12:00 PM - 10:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.