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McDonald's

2.2
(106 reviews)

Business Details

377 Dalhousie St, OTTAWA, ON
K1N 9N8, Canada
(613) 244-9449
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
377 Dalhousie St, OTTAWA, ON
K1N 9N8, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

2.2
106 reviews
5 stars
22
4 stars
6
3 stars
8
2 stars
10
1 star
60
  • JJ
    Josh
    Jun 24, 2026
    1.0
    BOGO - 1 Order ALWAYS wrong via delivery. Get 1 harassed inside due to the area & there being no space. Avoid.
  • MA
    M. Anderson
    Jun 19, 2026
    1.0
    Something is UP with their soda machine. Took two sips and was so weirded out (mold? unflushed lines?) that I threw it away.
  • AA
    Ayman Ashraf
    Jun 13, 2026
    2.0
    Sometimes the food is good and Sometimes the food is bad. But today I got diarrhea because of their stale wrap that was given to me. Please make sure that food is good - or else replace the cooks w new ones who know how to serve customers well.
  • KK
    Kylie
    Jun 10, 2026
    1.0
    I’m gonna add to this review every time this McDonalds gets my order wrong. So far we’re on a 5 time streak! Here’s today’s lack of incompetence! Asked for a plain cheese burger got everything on it… it’s actually comical at this point Update number two asked for an extra patty on my cheeseburger, opened the cheeseburger to find two chicken patties with cheese?
  • DD
    David Dang
    Jun 3, 2026
    2.0
    Standard McDonald's food - I think the fries are quite nice and salted well enough, and the chicken nuggets are cooked perfectly - crispy but not burnt/hard Restaurant seems ideal for mobile orders, as there is not alot of room for people. Understandably so, since downtown can be scary, and the employees need to be safe above all else. Service varies by mileage; more often than not the cashier may seem mildly confused by the order(I believe Shammila or Shamela? - didn't look too closely at her name tag - is a cashier who may need to review the specials and coupons more). Cashiers may need to familiarize themselves with deals and prices more; management is slightly more familiar with them but I would prefer not having to call upon and wait for a manager for all my orders. Employees simply seem like they are there to do their job(which is fine, but if someone is looking for warm reception, you won't find it here)(not inherently a bad thing; McDs can get busy and so sometimes a warm reception can be hard to deliver with all the traffic). Also, double check kiosks when possible; when I tried to make a kiosk order one time, I had to start up the machine. It was more of a waiting issue than anything, but I had a time-sensitive event to make it to, so it didn't help. Plus, not to the fault of the staff, but some guests are unruly, which can make the ordering and picking up portion very awkward and difficult (one homeless lady rudely asked us to hurry up, insisting we were taking 20 minutes to order when she actually came in as we were starting to finish our order).

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