Food was okay . Restaurant so messy , huge lines and super slow to get order. Waited over 15 mins for food and people were trying to cancel orders just to get out of there because the wait was so long .
AA
Abdulazeez Aldeewan
2 days ago
1.0
Bad customer service very rude
CG
Chujj Grumb
Apr 23, 2026
1.0
Said open 24 hours.
Doors locked, employees laugh if you try to get in.
After reading the FINE PRINT. I realized I'd have to download an app to order from this machiavellian eatery.
Shouldn't be this complicated to get a burger.
AC
Alex Cloutier
Apr 21, 2026
2.0
All of a sudden both washrooms broken.
Saw someone use one. I asked to have bathroom unlocked and was told it is broken. I asked both washrooms are broken and was told yes both washrooms broken. Decided not to make my coffee and muffin purchase
I wonder what the staff do if they have to use the restroom..................
CF
Chantel Faith
Apr 12, 2026
1.0
Horrible service from start to finish. The staff and manager were unprofessional, messed up our order, and the food was cold. Instead of fixing it properly, they refused a refund and even put plastic wrap over our mac sauce because they “couldn’t find a lid,” which is completely unacceptable. I will be escalating this to corporate. Absolutely ridiculous experience. POS.
What are the operating hours of McDonald's at 252 Elgin Street, Ottawa?
McDonald's at 252 Elgin Street in Ottawa is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-through service?
No, this McDonald's does not have a drive-through service at this location.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's, 252 Elgin Street?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What is the dress code for customers at this McDonald's?
The attire is casual, allowing customers to dress comfortably.
Does McDonald's at Elgin Street cater to families and children?
Yes, the location welcomes families and children and has a children's menu.
Can I enjoy coffee or dessert at this McDonald's?
Yes, they serve coffee as well as dessert items.
What nearby businesses can I visit before or after dining at McDonald's on Elgin Street?
Nearby you can find Pot & Pantry for restaurant supplies, The Gifted Type for gifts and souvenirs, and Elgin Fitness gym if you'd like to work out before or after your meal.
How can nearby locations help me find McDonald's at 252 Elgin Street?
You can use nearby landmarks such as Deacon Brodie's Whisky Bar, Dollarama, and Pizza Pizza to help navigate your way to McDonald's on Elgin Street.
Are there any nearby services close to McDonald's for legal assistance or banking?
Yes, nearby legal services include The Law Offices of Nikolas J. Lust and Simmonds Law; for banking, TD Canada Trust Branch & ATM and TD Bank are close by.
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