One of the worst fast-food experiences I’ve had. The food tasted old and lacked freshness, the service was unfriendly, and the staff appeared careless. I waited far too long for my order, only to receive food that was cold and disappointing. This location seriously needs better management and customer service. I would not recommend this KFC to anyone. KFC
BB
Brenda Braithwaithe
Jun 3, 2026
5.0
I stopped by KFC in Ottawa and had a good experience overall. The chicken was hot, crispy, and flavorful, and the staff were friendly and efficient despite the busy rush. It’s a reliable spot when you’re craving a quick and satisfying meal.
DD
David Dang
Jun 3, 2026
2.0
Black Lady - I assumr the manager? She has a big figure - is one of the worst at customer service. She has no patience for anybody, and will actively try to push back on customers(I understand customers misunderstand or have the wrong idea on pricing and deals, etc., but she is so combative it makes me uncomfortable). The store is definitely not idiot proof, to say the very least.
The only reason I come here at all is because my mother is desperate for KFC.
Luckily, standard KFC food, with all its heavy grease(not a criticism). The chicken is mostly juicy and crisp, and the portions are pretty fair.
NN
Nate
May 21, 2026
5.0
Store is always busy with a line up, but staff here seem to have a good system in place. Great service and food. Prices not bad either
OG
Onion Grun
Apr 26, 2026
1.0
We got there around 5:40 waited at the counter for 10 minutes to be served, they served someone else, lost someone's order giving it to the wrong person and closed the kitchen. They never even spoke to us when we were standing at the counter for 10 minutes.
What are the operating hours of the KFC at 50 Rideau Street, Ottawa?
The KFC at 50 Rideau Street is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Where is the KFC located within Ottawa?
KFC is located inside the mall at 50 Rideau Street, FC014, Ottawa, ON, postal code K1N 9J7.
What types of food does KFC in Ottawa offer?
KFC offers fast food specializing in chicken, including halal options and meal delivery services.
How can I contact the KFC at Rideau Street?
You can contact KFC at Rideau Street by calling +1 613-563-0433.
Does this KFC have a website for ordering or more information?
Yes, visit http://kfc.ca for more information or to place an order.
Are there other dining options near KFC at 50 Rideau Street?
Yes, nearby dining options include New York Fries, Jimmy the Greek, Poulet Rouge, Amaya Express, Thai Express Restaurant Ottawa, Bourbon St. Grill, Umi sushi restaurant, Michel's Baguette, Shanghai 360, Booster Juice, and Thai Express.
What shopping centers are close to the KFC at Rideau Street?
The Rideau Centre shopping center is nearby, along with stores such as Nordstrom, BOSS Menswear Store, Michael Hill jewelry store, and Rudsak clothing store.
Is there public transportation near the KFC at 50 Rideau Street?
Yes, Mackenzie King station, a bus and train station, is nearby and can help you reach KFC conveniently.
Are there any beauty or personal care services close to KFC at Rideau Street?
Yes, Fernandino beauty salon and Bath & Body Works Canada cosmetic and beauty supplies are nearby.
Can I find laundry or community services near this KFC location?
Yes, Browns Cleaners offers laundry services nearby, and Carfac is a local community services nonprofit organization close to the KFC location.
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