Farinella is now serving our west end clients at Farinella Kanata.
We are your one stop shop for authentic Italian Pizza, Gelato and specialty pastries, where everything is made from scratch in-house. Our recipes and experience comes from our years spent in the pizza and gelato service industry in the heart of Italy!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.