Originating from Taiwan, CHICHA San Chen (吃茶三千) was founded in 1998 with a mission to make high-quality freshly brewed teas accessible to discerning tea drinkers. The brand takes pride in its commitment to traditional tea-making techniques and uses only the finest tea leaves sourced from its own tea mountain. With over 20 years of experience, CHICHA San Chen's tea masters handcraft each tea variety with precision and expertise. In recognition of its dedication to quality, CHICHA San Chen has been awarded the Superior Taste Award by the prestigious International Taste Institute (ITI) for all six of its tea varieties – Green Tea, Black Tea, Osmanthus Oolong Tea, Cassia Black Tea, Dong Ding Oolong Tea, and High Mountain Pouchong Tea.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.