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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.6
(2881 reviews)

Business Details

4290 Innes Rd., Orleans, ON
K4A 5E6, Canada
(613) 824-7931

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Orleans, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
4290 Innes Rd., Orleans, ON
K4A 5E6, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.6
2,881 reviews
5 stars
2,273
4 stars
346
3 stars
103
2 stars
55
1 star
104
  • LC
    Linda Cloutier
    6 days ago
    5.0
    Shelly was our server. She was exceptional 👍 professional, pleasant, quick. Great experience, great food, great atmosphere. We will be back ! Thank you
  • KM
    Karen Mitchell
    6 days ago
    4.0
    Our server Marie was very efficient and quite busy. She was very pleasant and prompt with our order. The day I went, the chicken was a little bit on the dry side and normally it’s not like that . But other than that, the food was very good and the service was great
  • RB
    Rana Bader
    May 8, 2026
    1.0
    I ordered take out, I had to wait for it to be done. When I got home it was poorly packaged and not enough food as shown on the website. We are still hungry $75 later. The fiesta salad had only 2 beans on it, the rest was lettuce and corn and a bit of tortilla chips. I ordered 9oz of roast beef, I don't think it was nearly as much as that.
  • AJ
    Anne J (Annie J)
    May 1, 2026
    5.0
    Swiss Chalet meals are classic! In the context of today's evolving food choices popping up all over, all I can say is "old is gold". It's also refreshing to meet and be served by the owners, who work everyday along side their employees. They take pride in their work, their food and it shows. Thanks Shelly and Ved for the great service, every time! The kids love the treasure box and appreciate that added touch. Highly recommend for family dinners and solo dates💃👌🏽
  • DF
    Daniel Fournier
    Apr 18, 2026
    2.0
    Today, well actually just left the place and was disappointed. The waitress Marie not impressed. We always go there maybe at leat once a week. Always get greeted nicely alway smiling and never had a problem if there is one they fix it. Today my beer was flatter then wet hair. Ordered my fish and chips got that and was good but this little tartar sauce is let's face it good for half a fish. "I said can you get me more please" she replied "I'm not sure I can and I think they will charge you more but I'm not sure " that's a lot of "I'm not sure" now this is not to be ride at all but when you spend more time at a table doing chitchat and you ignore us makes the hole "dinning out" not fun. Especially this is the first for us here. Didn't ask if we were okay or needed anything didn’t go check if she could get me more tartar sauce, slap the tap machine on the table and left, lucky enough she got a tip and I had to get my own receipt from the machine because she was still to busy chitchat'n away with another table. I get it long days or a bad day but come on now. Made this very unpleasant, your a waitress learn how to manage your time. We love the place and won't stop going but I feel like this was very unprofessional and made us feel like maybe we shouldn't have come today. But now we know to avoid her as much as possible. Thanks Best regards

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 4290 Innes Rd., Orleans have a drive-thru?

Yes, Swiss Chalet at 4290 Innes Rd., Orleans has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 4290 Innes Rd., Orleans offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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