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McDonald's

2.5
(169 reviews)

Business Details

3900 Innes Road, Orleans, ON
K1C 1T1, Canada
(613) 837-9766
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3900 Innes Road, Orleans, ON
K1C 1T1, Canada

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM

Menu

1 menu · 184 items

Explore offerings from McDonald's on 3900 Innes Road in Orleans, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

2.5
169 reviews
5 stars
37
4 stars
20
3 stars
14
2 stars
11
1 star
87
  • RR
    Richard Raya
    Aug 12, 2026
    1.0
    Waiting for more than 10 minutes to get French fries very gold than I wait more than 20 min without taking instead.
  • SB
    SHERRI BROWN
    Jul 29, 2026
    1.0
    I was at this location on July 29 at approx 3:15pm. The manager on duty was very loudly scolding one of the employees for what sounded like a very minor issue. There were at least 8 customers standing at the counter watching this and waiting to be served. I finally called out for someone to help us. I later spoke to the manager about her conduct and how unprofessional it was to berate an employee in front of customers. Her response "there's always customers" I told her it was unacceptable behavior, to which she replied "ok, whatever" she should not be managing anyone!
  • JJ
    Jessica
    Jul 26, 2026
    1.0
    Very disappointing experience at the McDonald’s in Orleans. (in Walmart). We placed a breakfast order for our family (three kids and two adults, all combo breakfast meals), and when we received our order, none of the meals had hash browns included. After that, we discovered that the hotcakes were actually still frozen, and not just in “the middle”. We brought this to the staff’s attention and asked for fresh hotcakes. Instead of receiving a new order, we were given back the same hotcakes with my daughter’s butter still on them because she had already put butter on hers. This was completely unacceptable and not something any customer should have to experience. I then waited 15 minutes just to speak with the manager, only to be told she was on break. While waiting, I could clearly hear staff members laughing and making comments about my reaction, including calling me “crazy” because I was unhappy with the service. Being treated this way by employees while trying to address a legitimate concern was extremely disrespectful and unprofessional. I understand that mistakes happen, but what matters is how they are handled. Missing items, serving frozen food, returning the same food after it had been sent back, and then being mocked by staff is not acceptable customer service. Overall, this was a very disappointing experience. I hope management takes the time to address both the food quality issues and the way customers are treated when they raise concerns. ** picture of hotcakes with butter, reheated.
  • AR
    Andre roger
    Jul 5, 2026
    1.0
    Overpriced low quality
  • SS
    SpaceBanana3000
    May 15, 2026
    1.0
    They clear orders to hide the fact they’re super slow

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's on Innes Road in Orleans?

McDonald's on 3900 Innes Road operates daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service and is closed for drive-through all days.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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