Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Orillia, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Our server was Dave, he was prompt and engaged. He took both beverage and meals orders with precision and attention to the details. All offerings were brought with efficiency and hospitality.
Thank you for a nice Mother’s day service.
KS
Karen Stiles
May 7, 2026
4.0
Dave was very pleasant and attentive. Very nice to talk to. I ordered a quarter chicken dinner - dark meat. Should have stuck to the breast. The leg was well done and mostly bone and skin.
JL
Jenna Leslie
May 5, 2026
5.0
Tania our waitress was AMAZING! She was so super friendly, on the ball on everything. Dispite her being super busy, she still took them time to make sure everything was to our satisfaction more then once and she was just an overall amazing person. Clearly she is someone that puts 120% into her work. Super amazing to see someone still has a terrific work ethic. Meal was out faster then I've ever had. Food was delicious and extreamly fresh. Entire meal was a 10+ thanks to her.
BA
Bill Arthur
May 4, 2026
2.0
The seating in the restaurant makes you feel isolated, the kitchen was slow for our order, and the waitress was very busy and our service was slower than it should have been. We arrived at the restaurant at 5:50 pm and left at 7:40 pm. I ordered the chicken burger and the bun tasted burnt which spoiled the taste of the chicken with the sauce. Near the end of our meal I asked for a glass of water which I never received and our doggy bag or container took 15 minutes to get. I don’t think I’ll be back to this Swiss chalet again.
DB
Diane Brochu
May 1, 2026
3.0
They are faithful to their habits, they always forget something! This time we didn't have our rolls. The previous time it was the sauce and before the rolls too. I wonder how much money they save by VOLUNTARILY leaving food out of orders!
Open your bag and all the boxes to see you have everything before leaving with your order!
Ils sont fidèle à leurs habitudes, ils oublient toujours quelque chose! Cette fois nous n'avions pas nos petits pains. La fois précédente c'était la sauce et avant les petits pains aussi. Je me demande combien d'argent ils économisent en oubliant VOLONTAIREMENT des aliments aux commandes!
Ouvrez votre sac et toutes les boîtes pour voir que vous avez tout avant de partir avec votre commande!
Does Swiss Chalet at 390 Memorial Ave, Orillia offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What type of food is Swiss Chalet in Orillia known for?
Swiss Chalet in Orillia is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with their signature Chalet Sauce and Fresh-Cut Fries.
Can I order Swiss Chalet Orillia for delivery or takeout?
Yes, Swiss Chalet Orillia offers both delivery and takeout. You can order online via their website or mobile app, and take advantage of curbside pickup or in-restaurant pickup options.
What are the Swiss Chalet Orillia's hours of operation?
Swiss Chalet Orillia is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Orillia have any specials or deals?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for current offers.
Is there a Braille menu available at Swiss Chalet Orillia?
Yes, Swiss Chalet locations with dining rooms, including the Orillia location, offer Braille menus for accessibility.
Are there vegetarian or gluten-friendly options at Swiss Chalet Orillia?
Swiss Chalet offers vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide for detailed information and note that cross contamination risks exist in the kitchen.
What nearby restaurants can I visit alongside Swiss Chalet in Orillia?
Nearby you can find WingsUp! Restaurants for chicken and smoothies, Quesada Burritos & Tacos for Mexican fast food, and Harvey’s for burgers and American cuisine. These offer varied dining choices if you're exploring the area.
Are there hotel accommodations near Swiss Chalet Orillia?
Yes, nearby hotels include Best Western Plus Mariposa Inn & Conference Centre, Mariposa Inn, and Comfort Inn Orillia. These are convenient if you're visiting the area and want local lodging options.
Can customers visiting Swiss Chalet Orillia find automotive services nearby?
Yes, automotive repair and related services are available nearby, such as Midas, Meineke Car Care Centre, and Orillia Dodge Chrysler Jeep Ram, providing convenient options for vehicle maintenance.
Does Swiss Chalet Orillia accept mobile and credit card payments?
Yes, Swiss Chalet Orillia accepts multiple payment methods including debit cards, credit cards, and mobile NFC payments for your convenience.
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