Papa Johns Pizza

Reviews

• SS

  Shivani Sharma

  Sep 16, 2026
  5.0
  Best thin crust pizza at Papa John’s
• EB

  Emma B

  Sep 12, 2026
  1.0
  Truly disappointed with this experience. This is definitely not the Papa Johns we know and have ordered from before. We placed an order for an extra-large cheese pizza, a Canadian pizza with half pepperoni, 9 garlic dipping sauces, and a medium order of cheese sticks. We were charged around $70, but what arrived was a large pizza instead of the extra-large, the pizza was burnt and extremely dry, and several items from our order were missing. To make matters worse, all 9 of the dipping sauces we received were aioli rather than the garlic dipping sauce we specifically ordered. They honestly tasted like melted butter with garlic and were nothing like the Papa Johns garlic sauce we know. We were originally told delivery would take approximately 35–40 minutes. We waited an hour, only to receive an incorrect and incomplete order — with five hungry kids waiting to eat. When we called to explain that we hadn't received everything we ordered, instead of trying to resolve the issue, the woman we spoke with insisted that we had never ordered the missing items. We know exactly what we ordered, especially because the extra-large cheese pizza was the very first item we requested as it was the simplest part of the order. I'm not sure if management or staff have recently changed, but the entire experience was incredibly frustrating. If someone is taking phone orders, they need to be able to accurately understand, confirm and enter what the customer is requesting. Mistakes can happen, but arguing with a customer and telling them they never ordered something rather than trying to make it right is unacceptable. For approximately $70, an hour-long wait, missing and incorrect items, burnt and dry pizza, and poor customer service, this was a huge disappointment.
• GK

  GURPREET KAUR

  Sep 10, 2026
  1.0
  Very disappointed with the brownie. I order from Papa Johns about once a week, and sometimes it’s fresh, but other times it looks and tastes reheated. I picked up my order today, but the brownie was still not fresh. This is really frustrating as a regular customer. Please serve fresh brownies consistently.
• JM

  John Mitchell

  Sep 5, 2026
  5.0
  We love Papa Johns Orangeville, The staff are always pleasant and the food is always top quality! Thanks for serving up a delicious pizza every time!!
• SR

  Sachin Rajak

  Aug 23, 2026
  5.0
  They provide a best service. Specially Harnoor, who ia working at this place she helped me finding the best pizza of mu choice