Canadian RestaurantRestaurantBurger JointSandwich Restaurant
Rock'N Deli, a fast food franchise founded in 1992 in Montreal, Quebec, is known for its commitment to quality. With a traditional smoked meat recipe perfected over more than 30 years thanks to unique spice blends, Rock'N Deli offers a menu of Montreal-style smoked meat sandwiches, burgers, and poutines prepared with the finest ingredients. With more than 10 locations across Quebec and Ontario, and with expansion plans underway, the brand continues to grow rapidly while remaining true to its heritage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.