Incompetence.
Ordered the K Pop Demon hunter meal for my daughter, it's advertised as coming in a special K Pop box and K Pop Demon Hunter Photo cards. I received neither with my order.
Either incompetent and forgot or scam advertised something they don't have in stock.
HB
Heleen Botha
May 9, 2026
1.0
My husband and I did a drive thru order here today. He ordered a coke and a Sundae. I ordered a Sprite Berry Blast. The large picture on the board outside did not reflect the “cold foam” on the drink (not that either my husband or I noticed) but when we got our order we asked what was on top of the drink the server said “cold foam” we asked if it was cream or dairy and she said no, no - its cold foam.
Well it turns out it was dairy and I have a dairy sensitivity and now I am feeling rotten even after taking only one sip. I was not so sure when I tasted it and I did some research it turns it’s 2% dairy milk.
Please train your staff better to prevent people getting sick.
DJ
David Jervis
May 5, 2026
2.0
The drive-through lane is in desperate need of repair. I felt like I needed a 4x4 just to get a McDouble
AF
Anar Farziiev
Apr 13, 2026
1.0
I was hungry, so I went in to buy a burger for breakfast, but I needed to pee. I asked them, “Please open the door, I need to use the bathroom.” There were three girls there; they called the manager, but no one opened the door for me. The girl there was very rude, very angry, and unreasonable. They have very bad customer service there, so probably no one goes in. I will never go there again, and I do not recommend anyone go there to buy anything.
MB
Mohammad Bataineh
Apr 11, 2026
1.0
This McDonald’s location was very disappointing. When I arrived, I urgently needed to use the restroom, but it was locked. I asked an employee to open it, and they told me I had to place an order first. When I asked why, they said it was the manager’s policy.
That is completely unreasonable. When someone needs to use the restroom, it should not depend on buying food first. This shows a lack of basic customer service and common sense.
On top of that, I ordered a regular-size McFlurry, and it was only half full. Very poor quality and careless service.
I would not recommend this location to anyone.
What are the regular opening hours of McDonald's at 227 Cross Ave, Oakville?
McDonald's is open Monday to Friday from 6:30 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 10:00 PM.
When is delivery service available at this McDonald's location?
Delivery is available daily from 6:30 AM to 9:00 PM on weekdays, and from 7:00 AM to 9:00 PM on weekends.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the McDonald's at 227 Cross Ave features a drive-through open Monday through Friday from 6:30 AM to 10:00 PM, and on weekends from 7:00 AM to 10:00 PM.
Can I place orders for in-store pickup at this McDonald's?
Yes, McDonald's offers in-store pickup along with delivery services at this location.
What meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 227 Cross Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order through the My McD’s App available on both Android and iOS devices.
What nearby restaurants can I visit before or after dining at McDonald's Cross Ave?
Nearby restaurants include Swiss Chalet, Harvey's, and Ami Sushi, offering options like barbecue, burgers, and Japanese cuisine.
What local services are close to McDonald's at 227 Cross Ave that I might find useful?
You can find Oakville Locksmith Pros Ltd for locksmith services, Cafe Hair & Nails Spa Inc. for beauty treatments, and Oakin Insurance Brokers for insurance needs nearby.
Are there any entertainment or shopping options near McDonald's on Cross Ave?
Yes, nearby places include Conspiracy Comics for comic books and a Carpet Warehouse for home goods shopping.
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