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McDonald's

3.4
(1,947 reviews)

Business Details

1831 Finch Avenue W., North York, ON
M3N 1M7, Canada
(416) 636-7601
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1831 Finch Avenue W., North York, ON
M3N 1M7, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 1831 Finch Avenue W. in North York, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.4
1,947 reviews
5 stars
734
4 stars
336
3 stars
262
2 stars
136
1 star
479
  • MM
    Mizan Mia
    Aug 4, 2026
    5.0
    wait time was very great for an elderly like myself with Magi
  • JB
    Jaskiran Bhangu
    Aug 4, 2026
    1.0
    I ordered a hot coffee through the drive-thru, and it was served completely cold. It’s hard to believe no one noticed before handing it out. Customers shouldn’t have to waste their time or money on something that isn’t even prepared properly. This level of carelessness is disappointing and reflects very poorly on the service. I expect much better from McDonald’s.
  • WM
    william mahari
    Aug 1, 2026
    1.0
    It is very bad overall very disapointed wated 30 min for my order just for it to be horrible and ordered a midium big mac and came with a small big mack and fires the seats are not even cleaned and the place smelled horrible
  • JB
    Jovana B
    Jul 28, 2026
    1.0
    I would avoid this location at all costs. I purchased two 10-piece Chicken McNugget Meals and paid extra to upgrade both sides to large fries. The portions I received were nowhere near what is advertised or expected for a large order. I’ve attached photos to my review. I asked the staff if they could correct the portion size of my fries and they refused. At the same time, the crew member who brought my order to my vehicle was unnecessarily aggressive and dropped fries/food throughout the inside of my car. I was told to drive back around through the drive thru to get it sorted. I spoke to the manager on shift at the window and she was standoffish and refused to fix my order. Instead, she chose to refund my order and take back the food rather than correct the issue. This demonstrated a complete lack of customer service. This is absolutely unacceptable especially for a large brand like McDonald’s. I was made to feel like a burden because resolving my concern appeared to be less important than keeping the drive-thru line moving. The order was placed on July 28, 2026, at 12:57 PM. I will not be returning.
  • JJ
    Janize Jack
    Jul 20, 2026
    1.0
    I am extremely disappointed with my experience at McDonald’s Restaurant #5968 on July 19, 2026. At approximately 9:55pm I visited the restaurant to purchase food. Although the dining room was closed, one of the employee at the entrance allowed me inside saying only take out orders can be placed since we are closing. When I approached the counter, I was told that in-store ordering was closed and that I needed to place my order through the McDonald’s app. I was specifically instructed that I would be able to pick up my order at the drive-thru window. Following those instructions, I placed and paid for my order through the app and waited for my order: a Filet-O-Fish, Medium Fries, and Medium Hot Chocolate, totaling $18.16 CAD (Order #EK23, Code: EK23AS70FU). After paying, I went to collect my order as instructed. However, I was then told that I would not be served because the order was considered a drive-thru order and I was not in a vehicle. I explained that I only placed the order this way because an employee told me to do so. Despite this, I was refused my food even though the order had already been accepted and paid for. The situation became even more unacceptable when I was called “stupid” and was told, “they don’t serve people like you.” These comments were disrespectful, insulting, and completely unprofessional. I stayed at the restaurant until approximately 10:35pm attempting to resolve the issue, but I left without receiving the food I had already paid for. I am extremely disappointed by how I was treated. I followed the instructions given by staff, paid for my order in good faith, and was then denied service. I hope McDonald’s investigates this incident, reviews the security footage from around 10:00p.m to 10:50 p.m., and addresses the behaviour of the employees involved. I have been a McDonald’s customer for many years, and I have never experienced this level of disrespect. I hope management takes this matter seriously and ensures that other customers are not treated this way.

Frequently Asked Questions About McDonald's

What are the regular access hours for McDonald's at 1831 Finch Avenue W, Downsview?

McDonald's at 1831 Finch Avenue W is accessible daily from 5:00 AM to 10:00 PM.

Does McDonald's offer 24/7 delivery service?

Yes, McDonald's offers delivery every day of the week, 24 hours a day.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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