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Chick-fil-A

4.2
(1,677 reviews)

Business Details

3401 Dufferin Street, North York, ON
M6A 2T9, Canada
(416) 479-3891

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your North York Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy Chick-fil-A® favourites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries and Mac & Cheese, and salads prepared fresh daily. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including dine-in, carry-out and drive-thru. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
3401 Dufferin Street, North York, ON
M6A 2T9, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
SundayClosed
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/26/202610:00 AM - 9:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM

Menu

2 menus · 107 items

Explore offerings from Chick-fil-A on 3401 Dufferin Street in North York, with popular meals, entrées, sides, and beverages available at this location.

Chick-fil-A Menu

73 items

Chick-fil-A UK – No Breakfast

34 items

Reviews

4.2
1,677 reviews
5 stars
1,002
4 stars
334
3 stars
139
2 stars
60
1 star
142
  • SS
    smooveline
    6 days ago
    2.0
    Staff member was complaining to me about wanting to go home. Maybe she should....
  • SS
    slayer
    Oct 7, 2026
    1.0
    This is the ONLY I repeat ONLY Chick-Fil-A location in Toronto that never gives you napkins or any wet wipes without asking!!!! Asides from that I've experienced some of the worst customer service twice at this location having workers rush my orders inhumanely, forgetting to ask for any sauces and many more inconveniences, the list goes on. I genuinely avoid this location at all costs since any other Chick-Fil-A in Toronto is at least 10x more professional and more pleasant to go to. I highly advise the manager to take a look at the environment and see what can be improved so that customers don’t feel unwelcome.
  • LA
    Loai Abdul
    Sep 29, 2026
    1.0
    The order pickup process for mobile ordering is terrible. You have to wait in line behind people who's orders aren't even ready. They don't pay attention to mobile orders or call them out when they're ready. There's no point of mobile ordering. It's a very frustrating setup.
  • JH
    jake hudson
    Sep 20, 2026
    3.0
    After work on Friday at 8:38 I wanted my favourite the grilled chicken Cob salad and extra grilled bites. Anyways the line would haves moved faster if Ali the server would actually work. He was talking his language to customer after he placed his order and after 5 minutes longer he took his phone out and took the guys number. Very unprofessional.
  • DA
    Dilnoza Akramzoda
    Sep 9, 2026
    1.0
    ⭐️ 1 Star — Extremely Disappointing Service I want to bring this to the attention of the owner and management because the level of customer service, especially for Mobile Pickup, is completely unacceptable. I came in to pick up my order through Mobile Pickup and stood there for about five minutes waiting for someone to acknowledge me. The staff could clearly see that I was standing there, yet they acted as if I simply wasn’t there. When someone finally acknowledged me, instead of receiving a simple apology or even a basic explanation, I was met with smirks and an extremely dismissive attitude. When I pointed out that I had been standing there for five minutes, there was no proper response and absolutely no sense of accountability. Is this really the standard of customer service you expect customers to accept? Mobile Pickup is supposed to make the ordering process faster and more convenient. If a customer places an order in advance, comes in to pick it up, and then has to stand around waiting for staff to even acknowledge them, what is the point of having Mobile Pickup? Unfortunately, this is not the only thing that has become disappointing. The food seems to be getting worse and worse, and the service is going downhill at the same time. The staff appears slow, inattentive, and completely uninterested in providing even basic customer service. What is especially frustrating is the attitude. Mistakes and delays can happen anywhere, but ignoring customers, acting annoyed, and then responding with smirks when the customer points out the problem is simply unacceptable. I sincerely hope the owner or manager actually reads this review and takes it seriously. This does not feel like an isolated incident anymore. It feels like the overall quality of both the food and customer service is declining. If management genuinely cares about this business and its reputation, it is time to seriously address staff training, efficiency, professionalism, and basic respect for customers. At this point, my experience has been extremely disappointing, and based on this level of service, I would think twice before ordering from here again.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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