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Business Details
About
CafeBakeryCake MakerCoffee Shop
Dough Diaries is a specialty dessert bakery in Niagara-on-the-Lake serving handcrafted custom cakes, eggless desserts, brownies, Tres Leches, Tiramisu, cheesecakes, macarons, and more. Famous for the viral Chocolate Puddle Cake, we create custom cakes for weddings, birthdays, and gender reveals across NOTL and Niagara Region. We also offer an elevated High Tea experience for group bookings. Visit us at Unit 1 and 2, 80 Queen Street, Niagara-on-the-Lake.
Location
Hours
Monday9:15 AM - 8:45 PM
Tuesday9:15 AM - 8:45 PM
Wednesday9:15 AM - 8:45 PM
Thursday9:15 AM - 8:45 PM
Friday9:15 AM - 8:45 PM
Saturday9:15 AM - 8:45 PM
Sunday9:15 AM - 8:45 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.