Fast food doesn't have to make you terrible. Ottawa Shawarma is here to prove that with delicious, healthier-for-you meals that embody the tastes and flavorings of Mediterranean and Lebanese culture. With recipes passed down for generations, Ottawa Shawarma is proud to be the halal restaurant in Nepean, ON that you can count on for delicious falafels, kebabs, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.