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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.4
(1,657 reviews)

Business Details

5070 Hwy 7 East, Markham, ON
L3R 4M9, Canada
(905) 305-1809

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Markham, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
5070 Hwy 7 East, Markham, ON
L3R 4M9, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 349 items

Explore offerings from Swiss Chalet on 5070 Hwy 7 East in Markham, with popular thanksgiving feast - limited time!, daily deals, starters, and rotisserie chicken available at this location.

Dining Room

110 items
View full menu

Takeout

120 items
View full menu

Delivery

119 items
View full menu

Reviews

4.4
1,657 reviews
5 stars
1,207
4 stars
186
3 stars
85
2 stars
50
1 star
129
  • BD
    Burzin Daruwalla
    3 days ago
    1.0
    Very disappointing customer service – Markham Mall location This is not the first time I’ve experienced this at the Swiss Chalet Markham Mall location. In fact, this was probably the third or fourth time, which is why I’m finally making the effort to write a review. Every time I come here with a young child and an older family member, we seem to be completely ignored by the wait staff. There is no eye contact, no acknowledgment, and no one comes over to greet us or even tell us that someone will be with us shortly. Today was no different. We waited for approximately 25 minutes, along with another family who was waiting in front of us. That family was also complaining about exactly the same issue — the staff would not acknowledge them or even come over to seat them. What made the situation even more frustrating was that the restaurant was virtually empty. There were plenty of empty tables, yet nobody bothered to acknowledge the customers waiting at the entrance. Eventually, I had to approach a waitress myself and ask why we had not been seated. The explanation was that they were “busy” and had to clean tables. That simply did not make sense when the restaurant was largely empty and there were plenty of available tables. This is a basic customer-service responsibility: acknowledge customers when they walk in, greet them, and either seat them or explain that there will be a wait. Ignoring customers standing at the entrance for 25 minutes is unacceptable. Unfortunately, the food has also been disappointing, so there really isn’t much positive to say about the experience. After having essentially the same experience three or four times, I have to say that this location has some of the poorest customer service I’ve experienced at a Swiss Chalet. Something clearly needs to change in how customers are welcomed and looked after.We decided to leave from there without wasting our time any further and so did the family in front of us. It’s a loss of business for the owner but don’t think the wait staff even care. Very disappointing and, frankly, a completely disgusting customer experience.
  • DC
    Dianne Colwill
    Sep 27, 2026
    2.0
    We have been customers for over 40 years and have found this past year very inconsistent. The last few times the chicken has been very over cooked and dry. Disappointed!
  • NR
    Natalie Royer
    Sep 25, 2026
    1.0
    Went here on a Friday night and it was clear the restaurant was very understaffed. It took a very long time to get our food and get our server’s attention throughout the visit.
  • WZ
    Wei-Cheng Zhang
    Sep 24, 2026
    5.0
    I had a really good experience at Swiss Chalet, especially since the new manager Anna started. You can really see the difference in the service now. She came to our table to check on us, asked how everything was and had a nice conversation with us. She was very friendly and made us feel welcome, not just like regular customers. The food was good and the service was also very nice. Anna is doing a great job and she really makes the experience better. We will definitely come back again!
  • LC
    linda c
    Sep 18, 2026
    5.0
    It was a not a busy lunch, but Sherry was by herself. She was very efficient and managed everything in a good timing. Thanks for her service and I will go back to her again.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 5070 Hwy 7 East, Markham offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Does Swiss Chalet Markham have a patio?

Yes, Swiss Chalet at 5070 Hwy 7 East, Markham has a patio for dining, open based on weather conditions.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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