Absolutely unacceptable experience. The app clearly showed the restaurant opened at 9AM, so I placed a pickup order and drove there. When I arrived, I was told the restaurant doesn’t actually open until 10AM and that my order wouldn’t be ready until 10:15AM.
Since the restaurant wasn’t even open during its advertised business hours, I immediately requested a refund. Instead of resolving the issue, the staff told me I would have to wait up to three weeks to get my money back, since they don’t have control over online orders through their OWN STORE APP. This is completely unacceptable. Customers should not have to waste their time and travel based on inaccurate business hours, only to be denied the service they paid for and then be forced to wait weeks for a refund. If you can’t honor the hours you advertise, don’t accept orders during that time and should update your business hours accordingly.
EM
Eric Meng
Aug 2, 2026
1.0
got home and found that they forgot my fries
ZJ
Zain junaid
Jul 30, 2026
1.0
I visit this location today. There is one Chinese lady in storefront who’s taking order her behaviour is not good. She’s very very rude and she doesn’t know how to talk to the customer please I need to talk to the manager whoever who is the manager is he need to teach the manners said he should know how to talk to the customers very very rude and very bad. Behave.
XG
XEvil Ghostsx
Jul 6, 2026
1.0
I was charged twice for my food and never got compensated for it, spoke to the head manager. He just didn’t care and was very rude and unprofessional. Was told I’m not getting my money back, and only credit. The charges were about 25 dollars and now they lost a customer for life. KFC needs to do a better job at teaching their employees customer relations
KFC in Markham is open from 9:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday, and 10:30 AM to 6:00 PM on Sunday.
Where is the KFC located in Markham?
It is located inside the mall at F045, 5000 Highway #7 East, Markham, ON L3R 4M9, Canada.
How can I contact KFC Markham for orders or inquiries?
You can call them at +1 905-513-1404 for orders or questions.
Does the KFC in Markham offer halal food options?
Yes, this KFC location is listed as a Halal Restaurant, so halal food options are available.
Can I order meal delivery from KFC Markham?
Yes, KFC Markham offers meal delivery as part of their services.
What other stores can I visit near KFC Markham inside the mall?
Nearby stores include Aldo, SoftMoc, Vans, Claire's, American Eagle Store, Victoria's Secret & PINK, and Old Navy among many others.
Are there dining options close to KFC inside the mall?
Yes, besides KFC, nearby dining options include JOEY Markville, Cinnabon, and The Pickle Barrel for a variety of food and restaurant choices.
Where can I find shoe stores near KFC Markham?
Near KFC, you can find several shoe stores such as Aldo, SoftMoc, Vans, and Markville Brown's Shoes.
Is KFC Markham located in an area with other retail shopping options?
Yes, KFC is inside a mall with many retail stores like Marshalls, Dynamite, Zara, and Sephora nearby for your shopping needs.
What is the timezone for KFC Markham, and how can I visit their website?
The KFC in Markham is in the America/Toronto timezone. You can visit their website at http://kfc.ca to learn more or place orders online.
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