Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Went for mother's day. Waited an hour for our food that never came. Never saw the server after we ordered. Asked the bus girl if there was an issue with our order. She left came back but didnt day anything to us. She kept bussing tables. Finally got up and asked the host for the bill for our drinks that we were leaving. Never saw the server Never ate
Went home and cooked supper instead of having a mother's day dinner out.
Terrible service. Wasn't even busy
Could have come to apologize for the wait or something but it was like we were invisible.
CF
Clarence Fletcher
Apr 30, 2026
1.0
Went there this evening and got our quarter chicken dinner and drove home only to see they gave us raw chicken. I drove back and the manager said to me the chicken just had some colour to it and he tried to insist it was not raw. I will add the pictures it was raw and looked so much worse in-person. They did give us a new quarter chicken dinner but we will never be back, we weren’t able to eat the new dinner they gave us as it has just grossed us out. Beware of this location it is not safe.
SM
Sue Morgan
Apr 30, 2026
5.0
A very busy Tuesday. They were shy of white meat. A very pleasant young man, run off his feet was advising customers picking up and offered us a double leg dinner. We received our order about 20 minutes late but no big deal. Stuff happens. I want to commend the young man. I am not sure of his name but he was calm and cool even when having to deal with some less than patient customers. Some were unnecessarily rude. We were happy our meal and the service!
BM
Brandon Maclellan
Apr 27, 2026
5.0
Swiss Chalet is one of those places that consistently delivers comfort and quality. From the moment you walk in, there’s a warm, casual atmosphere that makes it perfect for both family dinners and relaxed meals with friends. The staff are friendly and attentive without being overbearing, which adds to the overall experience.
The highlight, of course, is the rotisserie chicken. It’s always tender, juicy, and full of flavor, with that signature seasoning that keeps people coming back. Paired with their famous Chalet dipping sauce, it’s simple but incredibly satisfying. The sides—whether it’s the crispy fries, fresh rolls, or creamy coleslaw—round out the meal nicely.
What stands out most is the consistency. You know exactly what you’re getting every time, and it rarely disappoints. It’s not trying to be fancy, but it excels at what it does: serving hearty, comforting food at a reasonable price.
Overall, Swiss Chalet is a reliable go-to spot when you want a satisfying, no-fuss meal in a welcoming environment.
AC
Andy Cotton
Apr 21, 2026
1.0
My wife and I decided to go out for dinner. We went to this location and was seated by the hostess. We sat at the table watching countless waitresses just walking past us and nobody came to talk to us. It wasn’t busy at all and we sat there for 21 minutes and nobody came to talk to us. The hostess was sitting at a table with people she must’ve known and could clearly see that nobody was waiting on us and never said a word. So we got up and left and went somewhere else. We always get takeout there, but have never eaten inside and I would never go back just from that one experience
Does Swiss Chalet at 1067 Wellington Rd, London offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 1067 Wellington Rd, London?
Swiss Chalet at 1067 Wellington Rd, London is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does Swiss Chalet London - Wellington Rd offer delivery and takeout services?
Yes, Swiss Chalet provides both delivery and takeout. You can order online through their website or mobile app for convenient options like curbside pickup and in-restaurant pickup.
Can I order ahead online at Swiss Chalet on Wellington Rd?
Yes, you can place your order ahead online via their website or mobile app, with options for pickup or delivery, including group ordering for large families or events.
Are there any special deals or promotions available at Swiss Chalet London - Wellington Rd?
Swiss Chalet offers a variety of deals such as limited-time promotions, ongoing offers, and family meal deals. Details are available on their Specials & Deals page.
Does the Swiss Chalet location in London offer vegetarian or gluten-friendly menu options?
Yes, they provide vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide and note that while precautions are taken, cross-contamination risks exist.
Is Swiss Chalet at 1067 Wellington Rd Canadian owned?
Yes, Swiss Chalet is proudly Canadian since 1954 and this location is owned and operated by Recipe Unlimited, supporting the local community.
Does Swiss Chalet London - Wellington Rd have accommodations for guests with visual impairments?
Yes, every Swiss Chalet location with a dining room, including this one, offers a Braille menu to assist guests with visual impairments.
What nearby stores can I visit when going to Swiss Chalet on Wellington Rd?
Nearby, you can visit Moores for men's fashion, Safia Fashion for women's clothing, and M&M Food Market for grocery and health foods, offering a great chance to shop before or after your meal.
Are there other dining options close to Swiss Chalet on Wellington Rd?
Yes, near Swiss Chalet you will find The Keg Steakhouse + Bar for steakhouse cuisine and Chipotle Mexican Grill for casual Mexican dining, ideal for trying different dining experiences in the area.
What services or stores are available nearby Swiss Chalet for additional errands?
Besides dining, local services near Swiss Chalet include Canada Computers and Electronics for tech needs, Studio Eye Care for optometry, and Farm Boy supermarket, great for completing errands alongside your visit.
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