McDonald's

Reviews

• AK

  Alex Kettina

  3 days ago
  5.0
  Goated staff, they all start looking at my e-bike thinking it was very cool, food was made fresh at night and staff listened to my special request of putting it in a delivery bag so I could e-bike it home. Haha thanks guys!!
• AS

  Ayush Sharma

  4 days ago
  1.0
  This is my third time at this location, and I can clearly say it is the WORST McDonald's I have ever visited. The associates here do not care about the customers or the delivery drivers at all. They seem to delay orders on purpose and work like they simply don't want to be there. Today’s visit was completely unacceptable. First, I ordered a Golden McFlurry, and all I received was a cup of completely melted cream. When I gave feedback to the associate, his response was completely dismissive, just saying he would "talk to the manager." Second, I ordered a chocolate chip cupcake. The employee charged me for it without even checking if they had any in stock. Because the transaction had already gone through, I was given the "option" of a chocolate brownie as a substitute and to make matters worse, it wasn't fresh at all. This was the worst experience. I will never come back to this location and absolutely do not recommend this McDonald's to anyone.
• BL

  bailey lamond-clark

  5 days ago
  3.0
  Making me pay extra for cane syrup is just wild to me. You barely even offer a double double now for iced coffee. Extra is not enough. Ridiculous tbh. I’m so mad right now. 60 cents short now.
• AS

  Aaron Sutton

  6 days ago
  1.0
  The drive through looks like it was designed by a handicapped engineer. Who in there right mind puts a 180 degree turn in the middle of a drive though with like 15 feet between the curve. Absolutely ridiculous. Such an inconvenient lay out. I do my best to avoid this place.
• AH

  Amber Han

  Jun 22, 2026
  1.0
  I’ve been to countless McDonald’s locations, and most of them provide fast, friendly service. Unfortunately, this location at 1370 Fanshawe Park Rd E gave me one of the worst customer service experiences I’ve ever had. On June 22 at around 11:00 AM, I placed a mobile order in advance through the McDonald’s app for an all-day breakfast item. When I arrived at the drive-thru and provided my code, the employee confirmed the order and told me to pull ahead. After making me wait for a long time, he finally came out and told me to cancel my order because they “can’t make breakfast after 11 AM.” By that point, the app showed the restaurant was already preparing the order, and there was no option to cancel it. When I explained that I literally could not cancel the order, his response was essentially, “Just cancel it and leave. We can’t make it.” No attempt to help. No solution. I then had to park, waste more time trying to figure out how to cancel an order that the app wouldn’t allow me to cancel, and eventually walk into the restaurant myself to sort out the mess. To make things even more ridiculous, after all that, they somehow ended up making the exact all-day breakfast item they had claimed they couldn’t make. The entire situation was disorganized, unprofessional, and a complete waste of over 20 minutes. If an item isn’t available, the restaurant should know that before accepting and checking in a mobile order. Telling customers to “cancel it and go” when cancellation isn’t even possible is unacceptable. Management should seriously review the training of the employee working the drive-thru around 11 AM on June 22. This experience was frustrating from start to finish and fell far below the standard I’ve come to expect from McDonald’s.