McDonald's

Reviews

• MK

  Michael Knight

  May 12, 2026
  2.0
  Generally I love a visit to McDonalds however this was different. I ordered simple, a fudge sundae, I asked for it with a lid and double bagged because I was on a bike. At first I was pleased with the sealed bag when it was handed to me but shortly into my bike ride home ice cream was dripping thru the bag onto my pants. I ripped open the bag and no lid. I can somewhat appreciate that perhaps they have gone green and no more plastic sundae cups and lids. It's a new popcorn style cup. It's just a sundae but an expensive one over 4 bucks. The second problem I had was while I was waiting I used the men's washroom. It was so dirty, hair, pee all over the seats and floor. Dirty mirror sinks etc. sometimes a dirty bathroom happens but this was unreasonable considering they only have 1 men's washroom toilet, no urinals. It hadn't been cleaned in at least 6-8 hours so there is no way an employee had not noticed but chose to ignore this. I will return to this McDonald's but I was especially upset since I spend so much buying a large bag of coffee each month for my coffee press. I considered somewhere else for a moment.
• AA

  AK

  May 12, 2026
  1.0
  Dirty dirty staff and homeless jumping into the dumpsters without any security. Scary place being 5 minutes from major Western University campus. Very poor management, staff, and facilities. Food and wrappers all over the floor.
• DE

  Dominic Ewenson

  May 8, 2026
  2.0
  Went through the drive through late at night. The person working was rude and couldn’t even be bothered to form a full sentence to take our order. We weren’t offered or given any sauces for our chicken nuggets and the poutine we ordered was SWIMMING in gravy to the point that it was inedible. This location does not live up to the already dwindling quality of McDonalds overall.
• SS

  SJ

  May 6, 2026
  1.0
  Terrible service. Twice I have ordered on the mobile app to this location and neither order was fulfilled. First one was never received but yet my payment was taken and second order was apparently made and set to pick up and then ‘tossed’ because it was ‘too long’. The time from order placed to pick up was 15 mins. The people working couldn’t offer more explanation or couldn’t understand English? Either way, disgusting service and location.
• KK

  Kass

  Apr 19, 2026
  1.0
  Why is it when ordering inside a small coffee it takes 4 minutes to receive? Person who took my order waited for another colleague to pour coffee into a paper cup with 2 squirts of milk? Drive through was not busy yet the 2x individual cars put their order after me and received their order before me?! As well the customer before me was upset as well for not receiving a coffee order. He asked for a refund and was denied? Is this how we treat customers?!

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