The front cashier, a young lady who was working Friday, July 3 at 8 30 pm, was so patient with me as I ask her many things about the menu. Excellent customer service from her. Very friendly and kind.
DM
davin madzia
3 days ago
5.0
Great experience every time I go! The food is always fresh, the staff are friendly and fast, and my order is usually made exactly how I asked. The restaurant is clean, and it’s hard to beat the value for the price. Whether I’m grabbing a quick snack or a full meal, Taco Bell never disappoints. Definitely one of my favorite fast-food spots!
LW
Lucy Wang
Jun 28, 2026
1.0
The workers are always acting weird and giving me a strange look when I ask them when my online order is ready. On top of this, my order is never ready on time even when I order 20 mins ahead of time. The staff needs better training
LL
Lorinda in London
Jun 18, 2026
2.0
Lady at register, who took order. No customer service experience. Grunted when I ordered. I added a gravy for my 4 PC, and she substituted it for Cole slaw. And when I asked about my cpl slaw. She attempted to charge me extra for it. Meanwhile had charged me 1.00 for my gravy.
Never again, will I spend at this KFC/Taco Bell food court kisok.
JK
Jennifer King
Jun 14, 2026
1.0
Horrible customer service experience. My daughter and I came specifically for popcorn chicken (her favourite and it was a special morning together) we had arrived at 10:40 not realizing this location doesn’t open until 11. No problem. We gathered a few other food items and took a seat in-front of this kfc so we’d be ready at 11. 11:10 a girl comes out and tells me 5 for mins. We wait…… I finally get to order and afternoon done ordering and she gives me the food, she tells me they have no ketchup. We ordered chicken and fries…… she just blankly stared at me with no response. I told her I’d be filling out this survey and she just smirked at me. Horrible horrible experience. Don’t even bother. They have no heart. Here is a picture of the location still closed at 11:15.
What are the operating hours of KFC at 1680 Richmond Street in London, ON?
KFC is open Monday to Friday from 10:30 AM to 9:00 PM, Saturday from 10:30 AM to 8:00 PM, and Sunday from 10:30 AM to 5:00 PM.
Where is the KFC located in London, Ontario?
KFC is located inside a mall at 1680 Richmond Street, London, ON, N6G 3Y9, Canada.
What types of food categories does KFC at 1680 Richmond Street serve?
KFC is a fast food restaurant specializing in chicken meals and also offers meal delivery services. It is recognized as a halal restaurant as well.
How can I contact the KFC at Masonville Place for orders or inquiries?
You can reach KFC at 1680 Richmond Street by phone at +1 519-660-4930.
Does KFC have an official website for online orders or information?
Yes, KFC's official website is http://kfc.ca where you can find more information and place orders.
Is KFC located inside a shopping center or mall?
Yes, KFC is located inside the CF Masonville Place shopping mall at 1680 Richmond Street in London, ON.
Can I visit other stores near KFC at Masonville Place for a combined shopping and dining experience?
Yes, nearby stores include DAVIDsTEA for specialty teas, GUESS and American Eagle Outfitters for clothing, and Specsavers Masonville Place for eye care, providing a variety of shopping options alongside dining at KFC.
Are there other dining options near KFC inside Masonville Place?
Yes, nearby dining includes NYF fast food restaurant, Mr. Sub sandwich shop, Freshii health food restaurant, and MADO Turkish Restaurant, offering diverse food choices within the mall.
How can the nearby shopping center CF Masonville Place help with parking when visiting KFC?
CF Masonville Place offers parking facilities which make it convenient for customers to park their vehicles when visiting KFC and other stores in the mall.
What other services can I access nearby KFC at Masonville Place besides shopping and dining?
Nearby services include telecommunications stores like WIRELESSWAVE and tbooth wireless for mobile plans, Continental Currency Exchange for currency needs, and Western Union for financial services.
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