“Over the past three years, customer service at this location has been consistently poor. Staff often display a negative attitude.”
OT
Osanna Trusdale
Apr 4, 2026
1.0
I went in with my children to get them an orange Julius. They were super excited. My daughter got hers and said "dad this doesn't taste right" so I went back and told the man working there. He threw a fit saying it was half empty. So I opened the lid and showed him it was still full. I proved him wrong, then he goes "ugh! ok go throw it out" very lousy attitude. The man proceeded to make the replacement drink like he was a disobedience teenager being told to clean his room or something. (Btw this is a full grown man) I apologized for the trouble. I didn't want to let my little girl down. And he said "well you took to long to return it. There's a time limit on how long you can return it and you were on the brink" I'm happy I had my kids sit down at a table so they didn't have to witness his disrespectful attitude towards me. I will never be going back to that establishment!
MS
Mylee small
Apr 2, 2026
2.0
Was there April 2 and my daughter and her friend got yelled because they were excited about the cupcakes they never have and the man working came back and slammed the door in there face and yelled at them they were just excited teens and he ruined their whole day so I hope he’s happy with that .
KS
K S
Dec 22, 2025
3.0
Customer service is not great. Works fail to ask about allergies and then when you tell them about one just after you order and pay they complain that you didn't tell them about it sooner. Better training is needed for staff especially about allergies that cause anaphylactic shock and how to be more courteous.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in London specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, offering classic frozen treats.
Where is Dairy Queen (Treat) located in London, ON?
It is located at 1105 Wellington Rd Unit K, inside White Oaks Mall, London, ON, postal code N6E 1V4.
What are the operating hours of Dairy Queen (Treat) in London?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Does Dairy Queen (Treat) offer any special deals or mobile app offers?
Yes, you can download the Dairy Queen app for exclusive deals available through their mobile platform.
What special treats can I expect at Dairy Queen (Treat)?
You can enjoy Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes available through DQCakes.com.
What shopping options are available nearby Dairy Queen (Treat) in White Oaks Mall?
Nearby shopping options include Town Shoes, Ben Moss Jewellers, Gymboree, Aerie, Boathouse, RW&CO., Bluenotes, Foot Locker, and Busi's Closet.
What food and beverage options are near Dairy Queen (Treat) at White Oaks Mall?
Near Dairy Queen, you can visit Taco Bell Canada for fast food, Starbucks for coffee, COBS Bread bakery, Freshly Squeezed smoothie and juice bar, and Real Fruit Bubble Tea.
Are there any services or banks near Dairy Queen (Treat) for convenience?
Yes, CIBC bank and several mobile phone stores including Cell Rox, chatr Mobile, Freedom Mobile, and The Phone Store are nearby for your convenience.
Can I find any beauty or wellness services near Dairy Queen (Treat)?
Yes, nearby beauty and wellness services include Regal Nails Salon & Spa, Charlotte Tilbury beauty salon, Trade Secrets cosmetic supplies, and Benefit Cosmetics Brow Bar.
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