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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.4
(3,415 reviews)

Business Details

525 Highland Rd W, Kitchener, ON
N2M 5K1, Canada
(519) 578-7030

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Kitchener, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
525 Highland Rd W, Kitchener, ON
N2M 5K1, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 331 items

Explore offerings from Swiss Chalet on 525 Highland Rd W in Kitchener, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

118 items
View full menu

Delivery

117 items
View full menu

Reviews

4.4
3,415 reviews
5 stars
2,574
4 stars
381
3 stars
110
2 stars
73
1 star
277
  • JF
    Jiaying Fu
    2 days ago
    5.0
    The food was really good, and Chris was amazing! He recommended something for me and I absolutely loved it. He also came back to check if I was enjoying everything and recommended some of the seasonal limited-time flavours. Super friendly and thoughtful service. Definitely made the whole experience even better!
  • EF
    Eric Fornell
    Aug 7, 2026
    5.0
    An absolute gem! The food was nothing short of fantastic—every single bite was a delight. Out of all the locations I've visited, this one easily stands out as one of the best, boasting a wonderful atmosphere and perfectly maintained space. A massive shoutout to Chris, who provided genuinely phenomenal service and made the entire experience unforgettable. I highly recommend stopping by!
  • NM
    Neil McCann
    Aug 2, 2026
    4.0
    Chris, our server, was absolutely amazing! She made sure we had all we needed and/or wanted. The place is a standard Swiss Chalet, clean washrooms, tables and floors. But the service provided will make me come back. It has greatly improved from my last visit, that, I’m glad to see! 🙂
  • NG
    Nia Gonz
    Jul 26, 2026
    3.0
    I came to this Swiss chalet today, myself and a friend had gotten a beverage and quarter chicken dinners. My ceaser was not good, it wasn’t even a good ceaser with small broken piece of celery like genuinely I didn’t even see it in there till I noticed something floating. It was broken in half both ways. I sent it back and my waitress questioned me as if I didn’t know what a ceaser was or tasted like. Once the food had came I was eating and notice a hair on my fry and a green speck that looks like it maybe came from a sponge, as well as something floating in my water. Overall the food is good but I was also disappointed but I felt bad too send my food back as I had already sent my drink back.
  • JC
    Jamie Courtney
    Jul 25, 2026
    3.0
    Our server, Chris, was friendly, quick and attentive. High marks for Chris! Two in our party had the quarter chicken white, and the meat was so, so dry. Like it was overcooked... yesterday. A huge letdown, considering this is the signature meal at Swiss Chalet. My wife had a wrap and the outside was burned, and tasted like char. Does the kitchen staff not have any sort of discerning eye? Kinda of a bummer meal, honestly. Sub-par for Swiss Chalet.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 525 Highland Rd W, Kitchener have a drive-thru?

Yes, Swiss Chalet at 525 Highland Rd W, Kitchener has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 525 Highland Rd W, Kitchener offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified August 09, 2026Yext Knowledge Graph
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